DESCRIPTION

Job summary
The goal of the Access Points team is to create a global network of highly convenient alternative delivery and returns options to our customers (Amazon Hub Locker, Amazon Hub Counter etc). Come help Amazon create and deploy cutting edge new technologies to scale and automate solutions in Alternate Delivery Space. As a Technical Program Manager in the Access Point Team team, you will be instrumental in helping us create innovative payments solutions to expand our offerings to new international markets and expanding our network of partners.

Access Points have a portfolio of products (Amazon Hub Locker, Amazon Hub Counter etc) which are installed at Partners to enable Amazon Customers to order and pickup packages at alternate delivery locations. Our team is seeking a Technical Program Manager to manage the roadmap and evolve the Partner Experience solutions as we expand Access Point Products to more International Markets and Partners. In this role you will be responsible for delivering large projects end-to-end like (Partner Recruitment & Onboarding, Partner Payments, Partner Support) that span multiple technology and operational teams across Amazon. These projects will include initiatives such as rolling out new technology to new geographies as we expand, creating new technology to support new businesses and use cases, and otherwise building great technology solutions that can scale to Amazon’s size and global market places.
The right candidate will possess a strong program management background, will have demonstrated experience leading medium to large projects across multiple teams, and will have a well-rounded technical background in current web technologies. You must be able to thrive and succeed in an environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, skills, ability to influence, analytical talent and leadership are essential to success in this role.

Key job responsibilities
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
7+ years of experience working directly with engineering teams
5+ years of technical program management experience
· 7+ years of relevant engineering experience · 2+ years of people management experience, managing engineers · Experience in partnering with product and program management teams · Bachelor’s degree in Computer Science or equivalent combination of technical education and work experience; · 8+ years of Software Development experience; · 2+ years of experience in building and leading strong engineering teams · Deep hands-on technical expertise in mobile and web-technologies · Solid software development background including design patterns, data structures, test driven development · Software development experience in building web services and highly scalable applications · Excellent verbal and written communication skills · Managed teams of up 8-10 engineers.

BASIC QUALIFICATIONS

Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
7+ years of experience working directly with engineering teams
5+ years of technical program management experience

Proven industry experience in building scalable, fault tolerant systems using Service Oriented Architecture and messaging infrastructure
Solid knowledge of Computer Science fundamentals (data structures, algorithms, object-oriented design)
Data modeling on relational and NoSql databases
A demonstrable track record of solving complex business and technological problems independently
Excellent communication and analytical skills

PREFERRED QUALIFICATIONS

Experience in fulfillment or supply chain domain
Experience in building multi-tenant platform and the ecosystem to enable tenant operations in a self-service way
A history of working in startups and fast paced environments
Expertise in using AWS services like Lambda, Fargate, SQS, DynamoDB, CDK, etc.