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Job Description for Full Stack Java Support Role:

Position Title: Full Stack Java Support Engineer

Job Overview:

We are seeking a highly skilled Full Stack Java Support Engineer to join our technical support team. The ideal candidate will have strong expertise in Java programming, front-end and back-end development, troubleshooting capabilities, and excellent communication skills. As a Full Stack Java Support Engineer, you will be responsible for resolving complex technical issues, providing support to clients, and ensuring the smooth operation of our software applications.

Responsibilities:

Provide technical support to clients and end-users to troubleshoot and resolve complex software issues related to Java applications.
Collaborate with cross-functional teams, including developers and QA engineers, to identify root causes and implement appropriate solutions.
Develop and write clear and concise technical documentation, including resolution steps, troubleshooting guides, and FAQs.
Perform code analysis and debugging to identify and fix software defects and performance bottlenecks.
Participate in the maintenance of software, ensuring high-quality code and adherence to best practices.
Collaborate with project managers and stakeholders to prioritize and address critical customer issues in a timely manner.
Continuously monitor and enhance the performance and scalability of software applications, conducting load and stress testing when necessary.
Stay updated with the latest industry trends and technologies to provide innovative solutions and improve overall system efficiency.
Assist in providing training and guidance to junior support team members, sharing technical knowledge and best practices.

Qualifications:

Bachelor’s degree in Computer Science, Engineering, or a related field.
Proven experience as a Full Stack Java Developer or in a similar support role.
In-depth knowledge of Java programming.
Familiarity with Java frameworks, databases, and RESTful API development (Java 8/11 (Collections, streams etc), Spring Core, Spring Boot, Spring JDBC Template, Junit, MariaDB, SQL, Git, Maven, JsonPath, Json, JSLT, Eclipse/STS/IDEA, Dbvisualizer, Spring scheduler, Query tuning, AWS S3, SonarQube, Github).
Tools: Splunk for logs, Sonar Cube for code coverage, Jenkins, Rancher, Nexus, AWS , LogInsight, AWS S3, Jira, Confluence, Spring scheduler, Spring batch, Helm, Yaml,  Angular, Node.js, JSON functions in Maria DB.
Strong analytical and problem-solving skills to quickly identify and resolve technical issues.
Excellent communication skills, both written and verbal, with the ability to interact effectively with clients and team members

EY | Building a better working world 

 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 
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