DESCRIPTION

Imagine being part of a team where your ideas have the potential to impact millions of consumers worldwide. Amazon pricing team
is looking for a Support Engineer (DevOps, Systems, networking and Software Engineering skills) to own the existing infrastructure / create new infrastructure and automating operational/development work. This will include identifying and resolving issues, automating and improving repetitive processes, and working closely with the development team. You will become intimate with the architecture of our systems and be responsible for diving deep into code, and developing solutions for our customers and services.

Primary responsibilities include troubleshooting, diagnosing and fixing operational issues, developing monitoring solutions, performing infrastructure maintenance and configuration, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development, updating/enhancing our current software, automation of support processes and documentation of our systems.

BASIC QUALIFICATIONS

– 2+ years of software development, or 2+ years of technical support experience
– Bachelor’s degree in engineering or equivalent
– Experience troubleshooting and debugging technical systems
– Experience in Unix
– Experience scripting in modern program languages

PREFERRED QUALIFICATIONS

– Experience with AWS, networks and operating systems
– Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
– Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design
– Experience with SQL databases (querying and analyzing)