Sr. System Development Manager, Intelligent Cloud Hosting – Job ID: 2218080 | ADCI HYD 13 SEZ – IN, TS, Hyderabad

Amazon

  • Full Time

DESCRIPTION

Job summary
The Team
Do you want to ensure a delightful shopping experience for millions of Amazon.com customers everyday? The Intelligent Hosting (ICON) team is looking for a Senior System Development Manager that is passionate about being a DevOps leader for Amazon’s ecommerce platform technologies that host Amazon’s Global websites. The ICON team hosts Amazon websites and backend platform services that power the customer experience. We abstract and centralize infrastructure management from service teams, bring agility to business processes, and operate 100s of Tier-1 services on behalf of our internal customers. ICON is an early adopter of Amazon’s product offerings and automates the management and operational activities on behalf of developers to strengthen services’ posture towards security, availability, and efficiency so that service developers can innovate on behalf of Amazon’s end customers.

The ICON team is located within the Intelligent Control (ICC) organization who owns connecting our worldwide websites and other consumer experiences such as Kindle, Amazon Video, and Alexa to the internet, as well as ensuring the highest level of availability, security and privacy of the web services that power the experience we deliver to our customers worldwide.

The Role
ICON is looking for a Senior System Development Manager to lead our teams of System Development Engineers and Support Engineers in Hyderabad. Our global team has sites in Seattle, New York, Dublin, Bangalore, and Hyderabad. In this role, you are a key leader that influences the building, automating, and operating of Amazon’s current and next generation Intelligent Cloud Hosting technologies used to manage our highly distributed hosting infrastructure.

Key job responsibilities
• Lead and manage the teams that drives organizational standards for operational excellence and resiliency.
• Establish strong relationships with internal and external partners and peer stakeholders to understand and meet their needs while operating existing systems at a high level of Operational Excellence.
• Lead the team thru large scale incident management/escalations to resolve outages and communicate with a global audience and senior leadership.
• Develop and maintain a culture of innovation and operational efficiency in the teams.
• Manage the design and development of next generation platform orchestration and automation.
• Hiring, developing, and retaining a world class engineering team that meets Amazon’s high bar.
• A successful candidate will be an experienced senior leader with an established background in developing and operating platforms and services, developing and hiring top talent, strong technical ability, great communication skills, and a motivation to achieve results in a dynamic fast paced environment.

BASIC QUALIFICATIONS

• A Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related field, or five or more years of work experience in System development as an equivalent.
• 10+ years of relevant engineering experience
• 5+ years of people management experience leading System development and Tech Support teams.
• Proficiency in one or more general-purpose programming (e.g. Java, C/C++, C#, Objective C, Python, JavaScript, Ruby, or Go).
• Proficiency in Linux based operating systems.
• Experience designing, building, and operating large-scale distributed systems or web services.
• Experience in managing large scale infrastructure and automation
• Experience engaging and influencing senior executives using both verbal and written communication tools.
• Solid understanding of networking fundamentals, including experience with load balancers, switches, and routers.
• Strong written and verbal communication skills; ability communicate effectively with both technical and non-technical individuals in a diverse, international team setting
• A proven track record for being detail-oriented and demonstrated ability to self-motivate and follow-through on projects

PREFERRED QUALIFICATIONS

• Expertise in operational excellence, security compliance, and distributed systems’ resiliency.
• Knowledge of software engineering best practices for the full software development life cycle (e.g. coding standards, code reviews, source control management, build processes, testing, and operations).
• Experience developing in Python or other similar modern programming language (e.g. C++, Java, C#, or Ruby).
• Expertise in Linux based operating systems.
• Expertise in operations of highly available and scalable internet systems with large customer base.
• Experience managing staff and meetings across multiple sites and time zones.
• Excellent communication abilities, both verbal and written, including long-form business writing on complex topics
• Ability to drive effective teamwork, collaboration and commitment
• Excellent analytical problem solving and troubleshooting skills
• Experience developing and improving operational documentation, procedures and workflows
• Ability to credibly coordinate between technical teams, peers and business stakeholders

Job Overview