Brief Summary of Role
We are looking for enthusiastic and dedicated Siebel professionals who are well versed with Open UI framework and expert in Siebel data model, Industry offering, integration and Open UI components. This is an opportunity to work with Salesforce Industries (Vlocity) and the ideal candidate will be able to demonstrate high learning agility to take on this exciting challenge.
Key Job Responsibilities -
Facilitate business process reviews to identify client requirements and processes.
Accountable that deliverables meet requirements w.r.t. reliability, availability, performance, and security & compliance.
Work in scrum teams for realization of designed technical solution.
Enthusiastic, professional and confident personality with a focus on customer success.
Driven by customer success with a team player attitude.
Should be able to learn and develop solutions based on Vlocity Platform
Collaborate well with onshore/offshore development team as team member.
Ability to adapt and develop solutions in an agile environment.
Should follow quality check process for each logical implementation and get reviewed.
Promptly escalate issues, which affect product delivery and quality that are beyond scope of influence.
Effectively manage all aspects of projects and client communications.
In-depth knowledge of key processes in CMT industry-specific CRM solutions (e.g. Quote to Order, MACD).
Must work on Omni Script, Vlocity Card UI framework, Data raptor for building various advance layouts, user interface, portals and guided process after training.
Skills Requirements -
Overall 5+ years of experience and 1+ year of experience with Oracle Siebel development or other CRM platforms.
Experienced with EAI Integrations, Business Services, integration via MSMQ, Data Quality, Custom Order Management, Product Configurator, Product Catalog, BI Publisher, performance tuning, EIM Tool and Siebel Data Migration Methodology process.
Experience in HTML 5, CSS, JQuery and JavaScript to support/develop Siebel OpenUI UX enhancement.
Any Clouds integration solution with Siebel using Restful API.
Knowledge on DevOps model for Siebel implementations.
A: Product Administration, Complex Product Management, Attribute Adjustments B: Pricing Administration C: Eligibility and Compatibility Rules D: Product UI and Product Level Scripting E: Telecom Order Management Knowledge
Siebel experience is required with development delivery in at least two out of three key functions:
Siebel Core Products, Activities, Accounts, Contacts, Pricing, Service Request
Order Management Quotes, Service Order Management, Products/Pricing, Agreements
Experience with Oracle Siebel CRM Configuration; Business Components, Views, Applets, Roles & Responsibilities, Workflow, eScript.
Good to have Insurance, Communications, Energy and utilities domain knowledge.
Should possess excellent communication skills and ability to interact effectively with customers
Deep knowledge in implementation of best practices and apply in a real-world setting
Experience with full life cycle implementation project.
Should have delivery experience working with the Global delivery model.
Should have good knowledge / experience of Agile Project Methodology.
Excellent communication skills