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Job Title: Senior Business Analyst – Markets Product Line

The opportunity
The Business Analyst (BA) is the connection point between the Product Line Lead as well as Report Advisors and the technical and Quality Assurance (QA) teams. The BA translates functional requirements into detailed technical specifications, supports the development cycle and drives functional validation until enhancements and resolved defects are ready to be moved into Production. Additionally, the BA provides end-user support, reviews regular data updates, conducts functional and data-related validations and sends out communications when necessary. The Markets product line is focused on business management roles as well as their appropriate Finance and Markets teams with responsibility on organizational entities, like Global, Area, Region, Market Segment, Service Line as well as FOP, Industry, Managed Service or Alliances responsibilities. Essentials for Markets and Market Segments are the primary reporting tools within this product line focusing on Global TER, Account Margin and Sales & Pipeline.
The main responsibility is to manage the continuous enhancement and defect management of the tools and reports as well as ensure smooth operations and good & timely customer support. 
Senior Business Analyst also manages and counsels the BA team within the product line.

The Reporting and Data Analytics sub-function (R&DA) is a leading-edge organization providing powerful analytical solutions to evolve our ability to provide insights to the business. The R&DA ensures that EY is keeping pace with the many analytical and technological changes taking place in the business world, evolving our tools and the way we look at information, to best support the client serving as well as corporate responsibilities in a rapidly changing business world. 

Your key responsibilities

Turn solutions designs into requirements (user stories) including acceptance criteria ensuring quality, consistency, ease-of-use and alignment with overall design principles
Facilitate between the technical and QA teams as well as the customer facing Report Advisor roles
Constantly look for opportunities to enhance the reporting tools and optimize as well as stabilize the underlying process and quality checks
Own day-to-day coordination with technical & QA teams based on agreed roadmap and plays the role of the scrum master in an agile development approach
Validate enhancements as well as resolved defects from a functional and data accuracy point of view
Manage the defect (SNOW) remediation and customer support process
Work closely with QA team to define and manage validation criteria and activities and prioritize defects ensuring high quality of deliverables
Run R&DA internal and external User Acceptance Test (UAT) activities
Manage relevant supporting tools (e.g. Sub-Account Management tool, GTER Adjustments templates, Hierarchies etc.)
Coordinate timelines, risks and roadblocks with the product line lead
Support report advisors by providing functional input and support for design and training sessions
Stay closely aligned with other product line teams and their solutions to ensure consistency and usability
Counselor for other BAs in more junior ranks

Skills and attributes for success

Very good project management skills and experience – agile/scrum project management would be beneficial
Good communication and presentation skills with the ability to flex between functional and technical conversations
Good understanding of EY’s end-to-end processes customers need to go through and that are critical in reporting (e.g. engagement and opportunity life cycles incl. pricing, budgeting, ETC, account planning, new business development) as well EY’s key management structures 
Detailed understanding of the EY’s financial business rules, KPIs and the key source systems (e.g. Mercury, Dynamics, MDM, GRP, Billing)
Experience with user experience design and requirement documentation
Familiarity with detailed data and root cause analysis as well as data validation 
Experience or interest in technical solutions and analysing data, preferable knowledge about SQL, Power BI, dimensional models and cubes
Solution oriented and good problem solving skills
Detail-oriented, analytical, structural work approach and mindset as well as high-quality and consistency standards
Fluent English skills

What we look for

Project management skills combined with a global and inclusive mindset 
Customer service, solution and quality-oriented person
Creativity in solution design and flexibility how to best approach different user groups/profiles
Skill to prioritize workload and deliver outputs within strict deadlines
Some experience in a reporting and analysis role within EY
Capability to effectively work in a virtual environment across multiple time zones
Ability to work both autonomously to achieve project goals, as well as in a team environment with minimum direction and supervision
Delegating work to team effectively, using appropriate resources to increase team strengths and decrease costs while meeting deadlines
Detailed understanding of data sources, structures, data model as well as technical solutions and all business rules applied
Appreciation and respect of varying cultures – both corporate and geographical
Team player

Experience
To qualify for the role you must have 

5 plus years of experience in a finance or technical department
Have experience managing a smaller team and counseling team members
Relevant business experience within EY would be beneficial

What we offer
The R&DA sub-function is a dynamic and truly global delivery network. We support customers in all EY locations and across many functions and Service Lines. R&DA colleagues are in various locations across the Globe with concentration in US, UK, Germany, France, Poland and India. From accountants and programmers to people with consulting, change management or data scientist background, we offer a wide variety of fulfilling career opportunities that span various disciplines. In the R&DA, you will collaborate with EY teams on exciting projects and work with well-known brands and technologies.

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

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