Role Purpose
3+ years of Appian development experience.
Experience in BFSI, Commercial Real Estate, Private Equity, Hedge Fund domain is a plus.
Understands and communicates Appian Application Architecture.
Strong hands-on experience in full software life cycle development methodologies, with a focus on Agile.
Strong hands-on experience with Appian Tool, with a focus on Appian Application and Appian Interface design.
Strong hands-on experience in design patterns and transaction management, with a focus on Appian patterns and Appian integrations.
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose of Interaction
Internal
Team Leaders
Performance review
HR
Hiring and employee engagement and retention
Training Team
Capability development
Technical Lead
Training, issue escalation/ resolution
External
Client
Query Resolution
Display
Lists the competencies required to perform this role effectively:
Functional Competencies/ Skill
Process Knowledge – Knowledge of assigned process, tools and systems – Foundation to Competent
Competency Levels
Foundation
Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
Competent
Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
Expert
Applies the competency in all situations and is serves as a guide to others as well.
Master
Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization.
Behavioral Competencies
Collaborative working
Problem solving and decision making
Attention to Detail
Execution Excellence
Client (Internal) Centricity
Effective Communication
Deliver
No.
Performance Parameter
Measure
1.
Process
No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2.
Self- Management
Productivity, efficiency, absenteeism, Training Hours, No of technical training completed
Appian, Appian BPM, SQL and Integartions.