Job Description:
In the new SMU -GBL structure, Sector Delivery Head is a very critical leadership role with accountability for overall delivery of Wipro services to our customers, leveraging capabilities across 4 GBL s.
You’d be responsible for managing large/growing geo within APMEA. The role is for a Sector Delivery head who can ensure seamless delivery of projects across GBLs.
· Responsible for multi Account Performance and Growth, Project reviews, Continuous Improvements, People Management, Trainings and Upskilling initiatives
· Work closely with the customer stakeholders for strengthening relationship, seek feedback and actionize improvements, weekly , monthly and quarterly business reviews, identify new opportunities and lead account growth
· Should have ability to interface with Customer stake holders (CXO, SVP, Directors) and arrive at Problem Definition / Business Case.
· Would be instrumental in Delivery Led Growth by scoping new opportunities proactively
· Demand forecasting, planning and drive fulfilment with customer and internal stake holders
· Drive MSA & SOW discussions and compliance to contractual commitments, proactive proposals
· Identify and close early warnings on the projects to avoid any customer escalations
· Has good understanding of the delivery operational parameters and drive them to align with organization norms
· Build a supportive environment to increase employee satisfaction/motivation and minimize attrition in the delivery teams
· Ability to work in matrix & global environment with multiple stake holders including SMU and GBL
· Shall be responsible to drive Delivery Industrialization across the geo

Roles & Responsibilities:

Job Description:
In the new SMU -GBL structure, Sector Delivery Head is a very critical leadership role with accountability for overall delivery of Wipro services to our customers, leveraging capabilities across 4 GBL s.
You’d be responsible for managing large/growing geo within APMEA. The role is for a Sector Delivery head who can ensure seamless delivery of projects across GBLs.
· Responsible for multi Account Performance and Growth, Project reviews, Continuous Improvements, People Management, Trainings and Upskilling initiatives
· Work closely with the customer stakeholders for strengthening relationship, seek feedback and actionize improvements, weekly , monthly and quarterly business reviews, identify new opportunities and lead account growth
· Should have ability to interface with Customer stake holders (CXO, SVP, Directors) and arrive at Problem Definition / Business Case.
· Would be instrumental in Delivery Led Growth by scoping new opportunities proactively
· Demand forecasting, planning and drive fulfilment with customer and internal stake holders
· Drive MSA & SOW discussions and compliance to contractual commitments, proactive proposals
· Identify and close early warnings on the projects to avoid any customer escalations
· Has good understanding of the delivery operational parameters and drive them to align with organization norms
· Build a supportive environment to increase employee satisfaction/motivation and minimize attrition in the delivery teams
· Ability to work in matrix & global environment with multiple stake holders including SMU and GBL
· Shall be responsible to drive Delivery Industrialization across the geo

Qualifications:

Job Description:
In the new SMU -GBL structure, Sector Delivery Head is a very critical leadership role with accountability for overall delivery of Wipro services to our customers, leveraging capabilities across 4 GBL s.
You’d be responsible for managing large/growing geo within APMEA. The role is for a Sector Delivery head who can ensure seamless delivery of projects across GBLs.
· Responsible for multi Account Performance and Growth, Project reviews, Continuous Improvements, People Management, Trainings and Upskilling initiatives
· Work closely with the customer stakeholders for strengthening relationship, seek feedback and actionize improvements, weekly , monthly and quarterly business reviews, identify new opportunities and lead account growth
· Should have ability to interface with Customer stake holders (CXO, SVP, Directors) and arrive at Problem Definition / Business Case.
· Would be instrumental in Delivery Led Growth by scoping new opportunities proactively
· Demand forecasting, planning and drive fulfilment with customer and internal stake holders
· Drive MSA & SOW discussions and compliance to contractual commitments, proactive proposals
· Identify and close early warnings on the projects to avoid any customer escalations
· Has good understanding of the delivery operational parameters and drive them to align with organization norms
· Build a supportive environment to increase employee satisfaction/motivation and minimize attrition in the delivery teams
· Ability to work in matrix & global environment with multiple stake holders including SMU and GBL
· Shall be responsible to drive Delivery Industrialization across the geo