DESCRIPTION

Job summary
Amazon Transportation Services (ATS) is seeking a highly skilled and a motivated team player to be part of this dynamic team. As Amazon Transportation Services (ATS) we strive to be the earth’s best logistics service provider. We make product journey in the supply chain smooth, to ensure best customer experience. As a Program Manager, you will be responsible for leading a major project/initiative for the business. You will coordinate with numerous stakeholders in NA, EU and India for driving and delivering the project.

In this role, you will be responsible to identify repeatable processes which can be automated and work with the Tech team to define implementation plan and execution. You will be working closely with the supply chain team to identify opportunity to reduce upstream and downstream defects which can be auto resolved via self – service or automation.

Key job responsibilities
Key job responsibilities
• Drive process Automation for improving the existing tools and manual efforts
• Focus on new technology advancement for reducing the manual requirement in business
• Eye for detail, uncover trends to go beyond the obvious, identify the “whys”
• Be comfortable dealing with ambiguity, asking questions and taking up challenges
• Deal with multiple teams; understand newer areas of business with ease
• Building a data-oriented culture, adoption of technology solutions and process improvement projects to achieve operational and business goals
• Managing stakeholder communication across multiple lines of business on operational milestones, process changes, escalations, etc.
• Designing and developing strong relationships with senior stakeholder

BASIC QUALIFICATIONS

• A Masters / MBA in a relevant field with 3+ years’ experience
• Experience working with large-scale data mining and reporting tools (i.e. SQL, PowerBI, MS Excel VBA).
• Previous experience within a Customer Service, distribution center, logistics, or manufacturing environment.

PREFERRED QUALIFICATIONS

• Exposure to forecasting or labour planning. – Experience of supply chain management and transportation concepts: forecasting, planning, optimization and logistics.