Job Title : Process Associate
Job Location : Kolkata, India
NIGHT SHIFT ONLY
Non – Voice
1A –Associate level
Graduate / HSC
· Worked in service Industry
· Experience of 6 months and above desirable.
· Experience in call center will be an advantage.
Communication Skill required
§ Voice Clarity
§ Accent Neutrality
§ Fluency in English
Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests)
§ Knowledge of basic computer operations
§ Willingness to rotate shifts, as needed
§ Courteous with strong customer service orientation.
§ Dependable with attention to detail.
§ Good listening and speaking skills.
§ Willingness to learn.
§ Good sales skills.
Client mandated test (Contractual)
§ Reference Check (PI)
§ Culture Fitment Check (PI)
§ Stability Check (PI)