At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

 
EY- Global Delivery Services (GDS) – Consulting – People Consulting (PC) – Instructional Designer – Manager

Managing the global workforce in today’s fast changing and highly disrupted environment is becoming increasingly complex. As a member of our PC practice, you’ll be part of a team that supports clients in aligning their HR function with the organizational plans while keeping employee experience as one of the core considerations. When you join us, you will gain cross functional, multi industry and a truly global work experience to take your career in the right direction.

The opportunity

We are looking for Managers with expertise in Instructional Design to join the PC team. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in growth of the PC team.

Your key responsibilities

Establish instructional design expertise within the practice, grow and lead a team of instructional design specialists
Liaison with regional stakeholders selling work in the instructional design space to build project pipeline
Identify and build new capabilities in the team based on trends in the various market regions
Lead instructional design efforts using the most advanced technologies and digital solutions in the market
Ensure high quality deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts 
Utilize ADDIE, Kirkpatrick, and other recognized models to design and develop engaging course content and learning activities
Ensure high operational efficiency by managing engagement risks and escalations, project economics, and ensuring effective planning and budgeting
Provide visual design strategy as best fit solutions for learner centricity
Provide advice and guidance as a subject matter expert and work effectively as part of a large distributed program team
Lead the development of collaterals, tools, techniques, and methodologies to develop the practice
Contribute to process re-engineering and help bring in efficiencies across PC through automation 
Perform the role of counsellor and coach, define and set goals, conduct performance reviews and ensure ongoing learning and development of the team 

Skills and attributes for success

High integrity and commitment to work in a new and challenging environment
Ability to manage ambiguity and be proactive
Extremely sharp attention to detail
Strong communication and presentation skills
Cross cultural awareness and sensitivity
High energy levels, agility and adaptability
Open to travel for client projects that are approved as per EY and country specific travel advisory guidelines

To qualify for the role, you must have

Bachelor’s or associate degree with 12-16 years of hands on experience in implementing and leading large and complex learning projects 
Excellent knowledge of storyboarding, visual design principles, and branding guidelines
Impeccable writing skills (grasp and command over English)
Impeccable MS PowerPoint and MS Excel skills
Ability to articulate design decisions, suggestions and provide creative direction 
Experience in managing large teams as well as multiple concurrent digital learning engagements 
Proficiency with one or more course authoring and learning tools: Articulate Storyline, captivate, SAP Enable Now, Camtasia, Vyond, VideoScribe
Practical knowledge and experience in instructional design principles
Experience developing a wide range of digital learning deliverables: Web-based learning, Videos, Interactive PDFs, Webcasts, Podcasts, nano-learnings, VILT
Ability to review learning deliverables developed by others
Ability to develop learning estimations and proposals
Excellent knowledge of assessment and evaluation methods and learning experience platforms
Cross industry exposure 

Ideally, you’ll also have

Flexibility in and comfort with learning and applying new software and work processes
Experience in ensuring e-learning materials and course materials are developed under a strict change control with thorough testing before release to the live environment
Experience using gamification within the design and development of online content, to create a more immersive experience for the end user
Ability to create design documents and design guides
A background in content design or content marketing
Experience working in tech organizations
Experience working with all kinds of media
Experience with a data-driven approach to instructional design, using both qualitative and quantitative data to optimize content efficacy
Proven project management experience to take digital learning from concept to delivery
Familiarity with website design, video technology, and editing 

What we look for

Technical experts with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment
Knowledge and experience of working in a cross-cultural setup

What working at EY offers

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

Support, coaching and feedback from some of the most engaging colleagues around
Opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.