Job Title : India Operations Lead
Job Location : Mumbai, India
India Operations team works on Debt Management / Collections, AccountReceivables, Governance & IS Enablement, Warehouse & Logisticsand Revenue Assurance.
Debt Management / Collections – Responsiblefor collection plan vs achievement, reducing balance sheet exposure,reducing gross debts & reducing DSO
Customer follow ups
Governance & IS Enablement
Tools – RMS, LD, SOX Audits
MIS, EFTs, DN, Prelegal
Not Committed Debts
Support HC Validation and Control
Seat Optimization and Control
DLP incident closures
Payment reminder requests
Timely invoicing/Billing to avoid the revenue leakage, on timebilling which will enable revenue recognition in same Quarter
To Estimate quarterly revenue WBS wise with carry forward, Renewals,New Book and Bill
To prepare Revenue dependency list related to pending Renewal PO,Project signoff, Resources deployment and Pending Billing and follow-upwith Sales and PM’s for its closure during the quarter.
Ensure all the orders are uploaded in RR Portal & ensure allefforts are updated during month and quarter closure.
Tracking >90 days reversals for T&M and AMC cases
To track Project based billing and milestone
Flash weekly report on Revenue, Billing and Unbilled
Warehouse & Logistics
Responsible for products operations to fulfil customer orders panIndia
Responsible for end user spares & enterprises spares support forannuity biz – CIS