India Operations Lead – Mumbai, India


  • Full Time

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Job Title : India Operations Lead

Job Location : Mumbai, India

Job Description

India Operations team works on Debt Management / Collections, AccountReceivables, Governance & IS Enablement, Warehouse & Logisticsand Revenue Assurance.

Debt Management / Collections – Responsiblefor collection plan vs achievement, reducing balance sheet exposure,reducing gross debts & reducing DSO
Claims Submissions
Customer follow ups
Dispute resolutions
EFT allocations
Updating RMS
LD declarations
Raising CNR


Governance & IS Enablement
Tools – RMS, LD, SOX Audits
MIS, EFTs, DN, Prelegal
Not Committed Debts
Support HC Validation and Control
Seat Optimization and Control
Vendor Payment
DLP incident closures
Demand Notices
Payment reminder requests


Account Receivables


Revenue Assurance
Timely invoicing/Billing to avoid the revenue leakage, on timebilling which will enable revenue recognition in same Quarter
To Estimate quarterly revenue WBS wise with carry forward, Renewals,New Book and Bill
To prepare Revenue dependency list related to pending Renewal PO,Project signoff, Resources deployment and Pending Billing and follow-upwith Sales and PM’s for its closure during the quarter.
Ensure all the orders are uploaded in RR Portal & ensure allefforts are updated during month and quarter closure.
Tracking >90 days reversals for T&M and AMC cases
To track Project based billing and milestone
Flash weekly report on Revenue, Billing and Unbilled


Warehouse & Logistics
Responsible for products operations to fulfil customer orders panIndia
Responsible for end user spares & enterprises spares support forannuity biz – CIS



Operation Support


Job Overview