Job Title : Manager – Security Firewall Operations-COR014555

Location : India-Gurugram

Manager – Security Firewall Operations-COR014555

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Manager, Security Firewall Operations
This role requires being responsible for supporting the network operations 24X7 for internal IT. You will be actively working on the issues along with internal/external partners to recover the systems failure (proactive/reactive).
Along with this, the work would involve Incident Management, Problem Management for all incidents/tickets and the need to ensure uptime to the business.
Your role will network L2+ and need to work on various current/upcoming technologies (explained below) to support business needs.
Responsibilities
Front-end face for Genpact Firewall Team while participating in internal P1/P2 Incident resolution bridge call
Participate in Bridge calls with clients for joint troubleshooting of network issues
Work with different vendors and service providers for faster and accurate resolution
Play key role for network related incidents and providing key inputs for Problem Management
Identify open risk in the production network and provide input for mitigation
Detailing all Changes done in production environment through Change Management process
Qualifications
Minimum qualifications
Graduate in engineering/IT
Preferred qualifications
PCNSE (Must)
CCNP –Routing and Switching (Good to have)
PCNSA (Good to have)
Proficient at oral and written communication
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

JobManager
Primary LocationIndia-Gurugram
Education LevelBachelor’s / Graduation / Equivalent
Job PostingFeb 2, 2020, 11:17:19 AM
Unposting DateOngoing
Master Skills ListDigital
Job CategoryFull Time