Job Title : DG – Senior Manager – Black Belt-LIF005220

Location : India-Gurugram

DG – Senior Manager – Black Belt-LIF005220With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Transformation happens here. Come, be a part of our exciting journey!

Are you the one we are looking for?

Inviting applications for the role of DG – Senior Manager, Black Belt

A Black Belt in Genpact is responsible for delivering tangible benefits & reducing costs by improving business processes, solving problems, and inspiring change within the organization. Black Belts ensure alignment of Quality initiatives with the company’s strategic initiatives and help implement a culture of continuous improvement through “leading by example” and facilitating the delivery of business impact/results.

Responsibilities

Works with Transformation Services, Solutions, Transition, Training, Ops, and Practice to understand and deliver contractual commitments, deal books, and customer priorities;
Works with Ops leads, Vertical Leads and customers to craft, implement and drive Value Generating [VG] roadmaps and/or Transformation Roadmaps (Digital and Analytics Included);
Crafting, planning and driving the value-generating roadmaps on the aligned accounts;
Initiating and leading benefit Black Belt [BB] projects that improve end-to-end processes and driving significant business impact for customers;
Working closely with Operation and Functional Teams to identify process bottlenecks, conduct root cause analysis and implement process improvements & digital solutions across the business or organization;
The setting, validating and auditing measurement systems to deliver business impact;
Building Process Perfection culture in the team;
Providing Team Leadership in the application of Lean & Six Sigma tools and Process Perfection methodology;
Driving Standardization and Global Best Practices within the organization by using specialists across Practice, Transitions, IT and other relevant functions;
Motivating change management within Operations and customer organization;
Implementing Business Process Management Systems (BPMS) for newly Transitioned processes;
Supporting the MBB with driving the agreed governance with Operations and customers;
Conducting Quality Awareness, Lean and Green Belt Training within the organization;
Coaching & Mentoring Green Belts and project teams to drive value for customers based on the roadmap cooperated with them;
Executing and supervising the annual goals assigned by Quality function management;
Fulfilling the requirements and achieving BB Certification within 18-30 months;
Take over increased responsibilities within the described activities above;
Training other team members regarding the daily tasks whenever vital and requested by the manager;
Complete any other job-related tasks assigned by Quality function management;
Building strategic relationship skills experience with peers from TS, Consulting, Solutions, Transitions, operations and operating leaders to facilitate goals and objectives;
Clarifying the roles and appoints responsibilities of each member of the team
Challenging the team to develop as a leader

Qualifications

Minimum qualifications

Bachelor’s degree
Significant work experience required.
Tried project management experience with the ability to balance multiple tasks
Validated people leadership skills
Experience in Process Improvement Methodologies
Green Belt certification

Preferred qualifications

Previous experience in a multinational company would be an advantage;
Proficiency in project management and statistical analysis systems like MS Projects, Minitab, etc, would be a plus;
Prior significant exposure to top management interactions both internally and externally
Network operations – understanding of Incident, change, and problem management.
In-depth knowledge of project planning techniques, Agile methodology, and automated project planning tools along with relevant certifications is an added advantage
Black Belt / Lean / any other Quality Certification would be a plus;

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

 
 Job Senior ManagerPrimary Location India-GurugramSchedule Full-timeEducation Level Bachelor’s / Graduation / EquivalentJob Posting Apr 15, 2021, 9:48:55 AMUnposting Date OngoingMaster Skills List OperationsJob Category Full Time