View transcript
DESCRIPTION

Job summary
At Amazon Web Services (AWS) Professional Services, we’re hiring Engagement Managers to lead internal AWS, external partner, and customer teams. Engagement Managers deliver AWS cloud products and services that enable our customers to realize their business outcomes. These professional services engagements focus on AWS solutions to help customers and partners remove constraints and accelerate their journey to AWS.

Key job responsibilities
DELIVERY

* Demonstrated hands on expertise in project management and agile best practices across large and complex engagements.
* Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, project milestones, budgets and defining success criteria.
* Ensures AWS and Partner teams meet or exceed customer business objectives

SOLUTIONS

* Lead individuals, teams or multiple groups to analyze project goals, create plans to achieve those goals, and then guiding AWS team members, customer stakeholders/SMEs to achieve those goals while understanding the customer environment and addressing any limitations to execution.
* Ability to apply business and financial acumen to achieve measurable business results for customer success.

COMMUNICATION

* Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management.
* Interfaces with various customers and internal AWS stakeholders which consists of senior leadership teams (C-level execs, SVP/VP, Directors) and project-level resources such as SMEs.

TEAMING

* Team player who effectively integrates, motivates, and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project.

BASIC QUALIFICATIONS

* 7+ years experience leading and delivering enterprise-level IT engagements
* 2+ years experience leading multiple Agile teams (e.g. Scrum Masters, Product Owners) concurrently and/or at scale
* 2+ years delivering customer engagements in a professional services role
* Bachelor’s Degree or equivalent experience or equivalent military experience
* 2+ years industry experience in Global Financial Services, Healthcare Life Sciences, Automotive or Telecommunications

PREFERRED QUALIFICATIONS

* Experience with Agile and project management toolsets (e.g. Jira, Rally, VersionOne, Taiga)
* Has at least one active agile or project management certification
* Experience using Scaled Agile frameworks (e.g. SAFe, LeSS)
* Experience delivering cloud engagements
* Active cloud certifications
* Managed technical engagements consisting of 8 or more people totaling over $1,000,000 budget
* Has presented to C-level executives and/or senior leadership teams
* Masters degree preferred