Director – People Consulting

People Consulting shapes and delivers the part of business strategy that depends on people. As a People Consulting professional, you will have the opportunity to work with domestic and global financial services clients (banks, insurance companies, NBFC, Payments, and GCCs) to understand and address some of their largest and most complex people related challenges, and ultimately improve and drive sustainable business results. We focus on engagements that relate to people dimension during entire employee lifecycle ranging from pre hire to post retire.

In joining PC – a global network, you’ll also gain valuable experiences and a wealth of knowledge by working across capabilities, service offerings, teams and geographies. So whenever you join, the exceptional EY experience lasts a lifetime.

The opportunity

As a member of the PC leadership team focused on HR and business performance, you will join a talented group of professionals that are focused at building the PC business nationally.

Work areas typically include:

Business and HR Transformation
Organizational Design
HR Operating & Delivery Model
HR Process Efficiency & Policy
Organizational Change Management, including EVP design & implementation.
Talent Management and development
Rewards Advisory
HR Technology (digital, AI/Gen AI) and assets

Your key responsibilities

As a Director, you will be responsible for scaling up the business and contribute to strategic priorities in HR focusing on financial services GCCs. You will also be responsible for ensuring delivery excellence, program managing large client initiatives and providing oversight to a highly competent team. You will be expected to excel at client relationship management, deliver insightful solutions and balance multiple priorities.  You will also be expected to have excellent networking skills, both inside and outside of EY. More specifically, you should

Lead and contribute to the HR consulting related to revenue growth in by generating leads for new business opportunities.
Interact with existing client accounts within to mine for additional engagements/ extensions
Be responsible for generating profitable revenue, through lead identification (using external and internal EY networks); delivery of existing work and by winning add-ons to existing engagements
Demonstrate technical competence in our capabilities listed above, and take a practical/business driven approach to solving complex client challenges
Lead activities including proposal making, presentations, commercial negotiation, business economics management
Lead project work streams from planning through to implementation – managing project resources and budgets effectively
Be able to influence and persuade clients and stakeholders to gain support for any major change initiatives and/or decisions
Encourage and facilitate collaboration amongst team members, and promote an inclusive working environment
Identify and effectively manage and mitigate any risks and issues
Provide coaching and development opportunities for junior resources and peers, and act as a visible role model for our people

Skills and attributes for success

Experience in/ appreciation across the PC Consulting portfolio
Relevant professional experience, including for example previous work with a Big 4, global management consultancy firm, niche consultancy or performed an in-house role in which you gained exposure to building and delivering on such large-scale project(s)
Exposure to and good understanding of how GCCs are structured and work, including people related challenges.
Good understanding of the market and key people practices/trends across GCC sector
Entrepreneurial drive and determination

To qualify for the role you must have

Post graduate degree or equivalent with a specialization in Human Resources (India or abroad)
13+ years of work experience, including business development experience.
Exposure and experience in consulting plus GCCs

Ideally you’ll also have

Strong communication, relationship-building, presentation, and negotiation skills.
Be flexible, adaptable, and creative.
A network of strong C-Suite relationships
High comfort in interacting with senior executives (within the firm and at the client)
Strong leadership skills and team building skills

What we look for

People with the ability to work in a collaborative way to provide services across multiple client departments while adhering to commercial and legal requirements. You will need a practical approach to scaling up the existing business, solving issues and complex problems and the ability to deliver insightful and practical solutions.

What working at EY offers

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.