Role Purpose
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters
Python Sr. developer/Technical Lead with 5 to 7 years experience
Excellent in python scripting
Software programming languages – Java/J2EE, JavaScript
Design and integration patterns – microservices, publish-subscribe, enterprise service bus
Databases – SQL, NoSQL, PostgreSql
Frontend development – UI/UX, Java Script, React, React Native, HTML, CSS, Angular
API development using REST & SOAP principles
Public Cloud solutions – IaaS, PaaS, SaaS, Azure, Amazon AWS
DevOps skills – Jenkins, Docker
source code management – GitLab, Git
Agile methodology, SAFe knowledge. Should be able to drive the Agile scrum team.
Collaboration Tools – JIRA, Confluence
Do
Instrumental in understanding the requirements and design of the product/ software
Develop software solutions by studying information needs, studying systems flow, data usage and work processes
Investigating problem areas followed by the software development life cycle
Facilitate root cause analysis of the system issues and problem statement
Identify ideas to improve system performance and impact availability
Analyze client requirements and convert requirements to feasible design
Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements
Conferring with project managers to obtain information on software capabilities
Perform coding and ensure optimal software/ module development
Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software
Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases
Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
Analyzing information to recommend and plan the installation of new systems or modifications of an existing system
Ensuring that code is error free or has no bugs and test failure
Preparing reports on programming project specifications, activities and status
Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns
Compile timely, comprehensive and accurate documentation and reports as requested
Coordinating with the team on daily project status and progress and documenting it
Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders
Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution
Capturing all the requirements and clarifications from the client for better quality work
Taking feedback on the regular basis to ensure smooth and on time delivery
Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements
Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
Timely Response to customer requests and no instances of complaints either internally or externally
Stakeholder Interaction
Stakeholder Type Stakeholder Identification Purpose of Interaction
Internal Lead Software Developer and Project Manager Regular reporting & updates
Software Developers For work coordination and support in providing testing solutions
External Clients Provide apt solutions and support as per the requirement
Display
Lists the competencies required to perform this role effectively:
Functional Competencies/ Skill
Leveraging Technology – Knowledge of current and upcoming technology along with expertise in programming (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization – Competent
Process Excellence – Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk – Expert
Technical knowledge – knowledge of various programming languages, tools, quality management standards and processes – Expert
Competency Levels
Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
Expert Applies the competency in all situations and is serves as a guide to others as well.
Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.
Behavioral Competencies
Formulation & Prioritization
Innovation
Managing Complexity
Execution Excellence
Passion for Results
Deliver
No. Performance Parameter Measure
1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan
2. Quality & CSAT
On-Time Delivery, Manage software, Troubleshoot queries
Customer experience, completion of assigned certifications for skill upgradation
3. MIS & Reporting 100% on time MIS & report generation
Telecom Switching Routing NE OAM SW