At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

 
Cyber & Investigative Services – Junior Incident Coordinator

EY Technology:
Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day.  Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.

EY Technology supports our technology needs through three business units:
Client Technology (CT) – focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly.
Enterprise Workplace Technology (EWT) – EWT supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. EWT will also support our internal technology needs by focusing on a better user experience.
Information Security (InfoSec) – InfoSec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems.   

The opportunity
The Cyber & Investigative Services (CIS) Junior Incident Coordinator will exercise strong incident management techniques to coordinate security incident response to cybersecurity events or incidents stemming from suspected threats.  Candidates for the role must have a strong comprehension of incident response plans and coordination of activities, work well with others, and have strong verbal and written communication skills. Including, a sense of diplomacy, ability to anticipate obstacles, and decision-making skills to handle the fast-paced world of incident management. Foundational skills in incident response, incident management, chain of custody, forensics, event analysis, and hands on cybersecurity skills are essential.

Your key responsibilities

Coordinate response efforts to cyber incidents caused by external threats that may involve nontraditional working hours 
Serve as a liaison to different businesses and interface with fellow team members and colleagues on other security teams. As-needed, manage relationships with business partners, management, vendors, and external parties 
Drive integration with other corporate incident management programs to ensure consistency and alignment with peer support teams within IT 
Help lead small to medium sized projects as directed by leadership 
Be a champion for process and documentation. Develop and document processes to ensure consistent and scalable response operations, and ensure continuous improvement to the company’s incident response plan 
As requested, develop and deliver metrics to leadership 
Create ready-to-go draft communications and ensure timely reports/updates to leadership during and after an event 
Own and manage the teams internal action playbooks and knowledgebase 
Must be willing to be on-call off hours in rotation with other team members  (Required)

Skills and attributes for success

Resolution of security incidents by validating root cause and solutions
Analyze findings in investigative matters, and develop fact-based reports
Ability to identify and articulate opportunities for improvement while helping drive lessons learned activities
Demonstrated integrity and judgment within a professional environment
Inquisitive approach to analysis and peer review
Application of emotional intelligence and calm under pressure
Ability to appropriately balance work/personal priorities

To qualify for the role, you must have

Education:

Bachelors or Masters Degree in Computer Science, Information Systems, Engineering, a related field, or equivalent experience

Experience:

5+ years’ experience in at least two of the following roles:

Member of a Security Operations Center (SOC)
Security Incident Response Analyst or supporting function (2 years minimum)
eDiscovery or related role performing forensic functions

Deep understanding of security threats, vulnerabilities, and incident response
Understanding of electronic investigation, forensic tools, and methodologies, including: log correlation and analysis, forensically handling electronic data, knowledge of the computer security investigative processes, malware identification and analysis 
Be familiar with a basic understanding of legalities surrounding electronic discovery and analysis
Understanding of regulatory stipulations regarding security incidents
Experience with SIEM technologies (i.e. Splunk)
Deep understanding of both Windows and Unix/Linux based operating systems

Ideally, you’ll also 

Candidates must hold or be willing to pursue related professional certifications such as GCFE, GCFA, GCIH, CISA, CISM, CISSP, or CCIM 

What we look for

Demonstrated integrity in a professional environment 
Ability to work independently
Have a global mind-set for working with different cultures and backgrounds
Knowledgeable in business industry standard security incident response process, procedures, and life-cycle 
Excellent organizational skills and strong attention to detail
Excellent teaming skills 
Excellent social, communication, and writing skills
Excellent customer service skills required

What working at EY offers 
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

Support, coaching and feedback from some of the most engaging colleagues around
Opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world 

 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

 
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.