Role Purpose
Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability.
Do
Consulting Execution
An ambassador for the Wipro tenets and values
Work stream leader or equivalent and coordinates small teams
Receives great feedback from the client
Client focused and tenacious in approach to solving client issues and achieving client objectives
Organises work competently and ensures timeliness and quality of deliverables
Has well grounded understanding of best practice in given area and industry knowledge, and can apply this under supervision
Develops strong working relationships with team and client staff
Business development
Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process
Sells self by creating extensions to current assignments and demand on new assignments based on track record and reputation
Understands Wipro’s core service and consulting offering
Builds relationships with client peers and provides required intelligence/insights to solve clients business problems
Identifies sales leads and extension opportunities
Anchors market research activities in chosen area of work
Thought Leadership
Develops insight into chosen industry and technology trends
Contributes to team thought leadership
Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study
Contribution to Practice/Wipro
Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,)
Demonstrates contribution to internal initiatives
Contributes to the IP and knowledge management of Wipro and GCG and ensures its availability on the central knowledge management repository or Wipro and GCG
Leverages tools, methods, assets, information sources, and IP available within the knowledge management platform
Engages with other consulting and delivery teams to enhance collaboration and growth and is part of the Wipro ‘Communities’ activities
Proactively participates in initiatives and suggests ideas for practice development
Makes use of common methods and tools which are proven to work
Develops process assets and other reusable artefacts based on learnings from projects
Proactively participates in and suggests ideas for practice development initiatives
Shares knowledge within the team and networks effectively with SMEs to bolster understanding and build skills
Display
Lists the competencies required to perform this role effectively:
Competency Levels
Foundation
• Demand Generation
• Client Engagement and Management
• Consulting Skills and Tools
• Business Analysis
• Structured Analytical Thinking
• Solution Building
• Business Analysis
• Structured Analytical Thinking
• Solution Building
Competent
• Effective Communication
• Problem Solving and Decision Making
Expert
Master
Personal Attributes
Enthusiastic, self motivated, team player professional and eager to deliver good work for clients and practice
Strong in analytical skills
Reliable strong organisational skills, excellent written and verbal communication/presenting skills
Works with minimum supervision within defined parameters and takes responsibility and accountability for deliverables – recognized as proactive and a problem solver
Expands responsibility on own initiative and demonstrates adaptability and flexibility
Focuses and builds subject matter expertise
Develops product/solution delivery expertise
Compliant to people management processes such as appraisals and training plans
Deliver
Strategic Objectives
Parameter Description
Measure
(Select relevant measures/ modify measures after speaking to your Manager)
Deliver growth in consulting revenues
· Support business performance for direct consulting against relevant quarterly/annual targets
· Improve quality of consulting by flawless delivery of consulting engagements
· % of Personal Utilisation Achievement (against target)
· No. of RFI/RFPs responses supported
· No. of consulting projects delivered
· Average CSAT, PCSAT across projects
Generate Impact
· Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships
· Number and value of downstream opportunities identified for GCG and larger Wipro
Grow market positioning
· Support the development of thought leadership/offerings/assets for the practice to support business growth
· Eminence and thought leadership demonstrated through content, citations and testimonials
· Number of ideas generated and contribution to the development of new consulting offerings/solutions/assets
Provide consulting leadership to accounts
· Support GCG Account Lead/Account team to grow consulting service portfolio
· Number of consulting deals in the account supported
Grow the consulting talent
· Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies
· Self Development – Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc.
Build the consulting community
· Individual contribution to People Development and Collaboration Effectiveness
· Distinct participation in and demonstration of:
· Collaboration across GCG – through the contribution to cross-practice offerings, sharing of best practices, consulting community initiatives
· Knowledge Management – Number of Assets owned/contributed to Consulting Central
Core Banking