DESCRIPTION

The Canteen Ops Administrator will supervise canteen operations in alignment with the agreed terms and conditions visa viz the agreement with the org and the canteen vendor. The key responsibilities included and not limited to vendor identification, food safety audits, feedback analysis to drive employee satisfaction. The role involves overseeing all aspects of canteen operations, including team supervision, vendor integration, ensuring food quality and hygiene, and coordinating audit and stands and practices

Key job responsibilities
• Vendor Management & Staff Supervision: Identify and manage canteen vendors, ensuring they adhere to all terms for smooth daily operations of kitchen/cafeteria utility operations by ensuring availability of canteen services in all shifts
• Cleaning, Sanitation & Hygiene Audits: Ensure daily cleaning and sanitation of kitchen surfaces, equipment & utensils. Regularly audit the kitchen for cleanliness and hygiene, maintaining high standards throughout.
• Food Variety, Cost & Support: Ensure a diverse menu is prepared at standard costs across all buildings. Inputs on food options to be shared with the canteen vendor as received from associates.
• Canteen Standards & Health Compliance: Structure and enforce canteen policies, focusing on food variety, cleanliness, and health compliance. Adhere to and enforce health and safety regulations, including regular audits and staff training.
• Vendor Training & Equipment Maintenance: Align canteen vendors and staff on hygiene practices and staff behavior. Regularly check of kitchen equipment, reporting any malfunctions or damages to the vendor.
• Quality, Service & Customer Feedback: Maintain high standards of food quality and customer service. Conduct regular surveys on food quality and promptly address any complaints or feedback.
• Inventory & Procurement Management: Conduct regular inventory checks on snacks and kitchen supplies. Coordinate with the vendor for timely procurement of snacks and catering for daily requirement and engagement of associates as required.
• Teamwork & Health Safety: Collaborate effectively with canteen staff to ensure smooth operations. Participate in health and safety training, ensuring all staff are aware about safety standards and ensure safety procedures are followed.

BASIC QUALIFICATIONS

Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Proven experience in managing a cafeteria, restaurant, or similar establishment.
• Strong leadership and staff management skills.
• Proficiency in using MS Office and mails.

PREFERRED QUALIFICATIONS

Excellent organizational and multitasking abilities.
• Strong understanding of health and safety regulations related to canteen.
• Excellent customer service and communication skills.