Business Research Analyst – II, RBS – Job ID: 1965539 | ADCI – Tamil Nadu – IN, TN, Chennai

Amazon

  • Full Time

DESCRIPTION

Job summary
Amazon.com operates in a virtual, global eCommerce environment in seven countries across the Globe. Every day, millions of customers rely on Amazon to give them access to one of the world’s largest selections of consumer goods. To continue to delight and exceed our customer’s expectations, at Amazon, we take the quality of our catalog very seriously. That’s where you can help. The RBS group provides catalog augmentation and correction technologies for the Amazon selling community. Our solutions ensure information in Amazon’s catalogs is both complete and comprehensive enough to give our customers a great shopping experience every time.

As a Research Analyst, you will have the opportunity to be part of the Retail Business Services(RBS) Post buying experience team to develop and deliver products that will impact worldwide customer experience, directly drive revenue, and decrease customer returns.

This is an exciting and varied position with a high level of visibility and a great career path for someone looking for a way in to the product management space. Day to day, you will be challenged by a range of complex problems to solve where you may find yourself analyzing error trends, diving into the feasibility of new product features, or even working out how to translate human logic into machine consumable data.

To be part of our journey, you must have exceptional problem solving skills, good business judgment, and demonstrated skills in data management. You will be customer-focused and may have a passion for Data science and ML technologies. As an all rounder with a love for data and numbers, you may have had previous customer advocate, data analyst, product / business analyst or business intelligence experience.

Role Responsibilities include but are not limited to:

Dive deep to drive product pilots, build and analyze large data sets, and construct problem hypotheses that help steer the product feature roadmap (e.g. with use of R,SAS, STATA, Matlab, Python or JAVA), tools for database (e.g. SQL, Redshift) and ML tools (Rapid Miner, Eider)
Performs research, conduct analysis of the bigger part of the projects and effectively interpret reports to identify opportunities, optimize processes/solutions, and implement changes within their part of project.
Should be able to communicate effectively with senior Leaders , business teams, tech teams as well as scientists from different groups and influence (both verbally and in writing) within and outside the team.
Makes recommendations and decisions that impact development schedules and the success for a product or project.
Supports identification of down-stream problems (i.e. system incompatibility, resource unavailability) and escalate them to the appropriate level before they become project-threatening.
Reviews and Makes recommendations that impact development schedules and the success for a product or project.
Coordinates design effort between internal team and External team to develop optimal solutions for their part of project for Amazon’s network.
Influence all level either to gather data and information or to execute and implement according to the plan.
Deal with ambiguity and solve the complex problems with simple light weight long term solutions.

BASIC QUALIFICATIONS

3+ years relevant experience in financial/business analysis
Experience defining requirements and using data and metrics to draw business insights
Experience making business recommendations and influencing stakeholders
Experience with SQL
Experience in Excel

Basic Qualifications

Ability to analyse and then articulate business issues to a wide range of audiences using strong data, written and verbal communication skills
Understanding of the concepts of test and control comparison to provide insights through statistical measures such as hypothesis testing
SQL/ETL, Automation Tools
Relevant bachelor’s degree or higher
3+ years combined of relevant work experience in a related field/s (project management, customer advocate, product owner, engineering, business analysis) – Diverse experience will be favored eg. a mix of experience across different roles
Be self motivated and autonomous with an ability to prioritize well, and remain focused when working within a team located in across several countries and time zones

PREFERRED QUALIFICATIONS

Preferred Qualifications

3+ years combined of relevant work experience in a related field/s (project management, customer advocate, product owner, engineering, business analysis) – Diverse experience will be favored eg. a mix of experience across different roles
Understanding of machine learning concepts including developing models and tuning the hyper-parameters, as well as deploying models and building ML service (Deep learnings)

Working knowledge of R, SAS, STATA, Matlab, Python or Java for use in small scale automation
Technical expertise, experience in Data science and ML

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