Associate, HR Mandatory Docs, Mandatory Document Compliance – Job ID: 2200339 | ADCI – Karnataka – IN, KA, Bangalore

Amazon

  • Full Time

DESCRIPTION

Job summary
Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Position Description
As a member of Amazon’s Employee Services team, the Associate – HR Mandatory Docs will provide ongoing support, be a central point for issue resolution through an electronic remedy process & manage the day-to-day administration for Mandatory Document compliance.
The ideal person will be organized, work effectively with internal and external contacts, have the ability to process large volumes of transactions, understand complex policies and apply them to employee situations. The successful candidate will have good communication and organizational skills, superior attention to detail and the ability to prioritize in a fast-paced environment. Person must also possess good analytical and critical thinking skills, along with the customer service focus that the world associates with and expects from Amazon.

0-1 years of Human Resources experience
Knowledge of Salesforce and iCIMS preffered
MS Office experience and ability to use MS Excel for reporting

Key job responsibilities
Ability to work on multiple CRM applications
Proficient in MS Excel and Word
Ability to multi task
Meet the Service Level Agreement
Communicating with different stake holders

A day in the life
Work on Daily operations volumes
Complete root cause analysis
Maintain quality and accuracy based on the bench mark
Work on different reports and metrics

About the team
As a member of Amazon’s Employee Services team, the Associate – HR Mandatory Docs will provide ongoing support, be a central point for issue resolution through an electronic remedy process & manage the day-to-day administration for Mandatory Document compliance

BASIC QUALIFICATIONS

0-1 years of data entry experience with minimum 1 years of relevant experience
Superior attention to detail
Knows how to escalate
Comfortable and able to provide feedback regarding the role and work volume
Aptitude for working independently with excellent problem solving skills
Strong Ownership, Bias for Action, Deliver Results, Insist on the Highest Standards
MS Office experience required – Experience working with Windows, Word, Excel, and PowerPoint

PREFERRED QUALIFICATIONS

Experience with Peopleportal preferred
Bachelors Degree required

Job Overview