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Global Delivery Services (GDS) – Data Protection- Supervising Associate

With the increased compliance requirements in the areas associated to EY GDS across multiple locations and increasing needs to enhanced support to business units on new areas of compliance predominantly in client service business and larger size operation functions, this job is to primarily lead operations for GDS Risk Management team. This role reports to Assistant Director (Senior Manager equivalent rank in GDS) of GDS Risk Management who manages the multiple processes.

The opportunity

This is an exciting time to join the Global Delivery Services (GDS) Data Protection team as we scale up our program to match the expansion of the business. You will build your professional knowledge and credentials, learn how EY operates globally and work within a cross functional team of professionals to embed and improve the GDS data protection (DP) program across its operating locations in India, Poland, China, the Philippines & Argentina. 

The role will be part of the GDS Data Protection team, and you will be part of GDS Risk Management, this is the team that partners with GDS Legal team to manage the EY Data Protection program.

Your key responsibilities

The Supervising Associate within GDS Data Protection team will be responsible for supporting all aspects of the GDS Data Protection program, , leveraging knowledge and industry expertise to enhance processes, support monitoring and reporting requirements, developing learning materials and more for the governance and life cycle management of EY’s personal and confidential data.  

You will be expected to support the Data Protection lead in managing and participating on global projects and networks.

You will be required to consult and collaborate effectively with key internal and external DP stakeholders [e.g., Services Lines (Business units), Functions (internal departments), EY Technology, Legal, Data retention review teams, Acquisitions, multiple DP network in member firm organizations (customers of GDS), industry vendors] to drive the design and implementation of solutions across the business and geographies.

Skills and attributes for success

5 years’ prior professional experience of data protection either in a risk management or compliance capacity
Appreciation for data protection principles and application of controls to protection of confidential and personal data
Experience in operational data protection processes, including Privacy Impact Assessment (PIA), Records of Processing Activities (ROPA), Incident Management and Data Subject Requests (DSR)
Experience in delivery of project solutions to enable monitoring and testing of compliance
Able to work in an unstructured & complex environment requiring out of box thinking, logical reasoning
Able to continuously add value to assigned processes and develop solutions
Ability to learn and understand the EY’s global policies as well as familiarity with other Risk Management initiatives outside of area of expertise
Ability to manage tasks and activities in a timely manner and be responsible for specific outcomes
Basic knowledge of project management tools and methodologies
Ability to keep confidential sensitive information
Strong research and communications skills
Ability to successfully handle multiple tasks
Interest in working with a culturally diverse team from around the globe to design, develop, and deploy programs and share knowledge
Excellent relationship-building and interpersonal skills, with an inclusive approach
Effective communicator with good written and oral presentation skills
Team player and active listener with the ability to respond to and develop the ideas of others
Experience working in an international setting and resolving cross border issues

To qualify for the role, you must have

University graduate / post -graduate
Good academic background
Advanced MS office knowledge (Word, Excel, PowerPoint)
Candidates with exposure to client interaction would be preferred
Candidates with a recognised data protection/data privacy qualification (e.g. CIPP/E or similar) or willingness to obtain the qualification in first six months with team would be preferred

Ideally, you’ll also have

Ability to operate and flex in an ambiguous and changing environment to respond to emerging priorities
Experience of working to deadlines and delivering high quality outputs
Ability and willingness to periodically work flexibly e.g., participating in calls outside of standard office hours (early morning/late night) to support our global organization

What we look for 

Ability to deal with problems in a practical and common-sense way, proactively applying judgment when required.
A high standard of Excel and PowerPoint skills
Flexibility to adapt activities based on the team priorities
Ability to work in a fast-paced environment, producing work of a high quality that meets business demands
Able to establish credibility, respect and trust in their working relationships and internal networks, particularly with the members of the Risk Network

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

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