Accounts Receivables Analyst – Job ID: 1854919 | ADCI HYD 13 SEZ – IN, TS, Hyderabad

Amazon

  • Full Time

DESCRIPTION

Job summary
GAR (Global Accts Rec) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon’s customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and earn trust with our customers to facilitate timely payment

Key job responsibilities
• Understanding of Accounts Receivables process
• Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio
• Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
• Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
• Monitor high-risk accounts and ensure timely escalation of challenges to management
• Continually look at ways to improve the customer experience
• Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
• Meet the monthly productivity goals
• Reconcile complex accounts and have excellent attention to detail

BASIC QUALIFICATIONS

4+ years of experience in Accounts Payable (AP)
Experience interpreting data to make business recommendations

· Minimum requirements include degree in Finance/Accounting/Business Studies or other related areas
· 7 to 8 years of relevant experience in Accounts Receivable–Collections, Dispute Resolution and Reporting
· Excellent written and oral communication skills
· Experience with the Microsoft suite of products.
· Proven ability to develop new ideas and creative solutions
· Proven ability to work successfully in an ambiguous environment
· Proven ability to meet tight deadlines and prioritize workload
· Experience of Oracle- Payables/ Receivables preferred

PREFERRED QUALIFICATIONS

• Post-graduation or a Master’s Degree Accounting/Finance or a related field

Job Overview