To govern schedule support in improvement projects across onshore and offshore in aligned account
Lead and drive improvement projects specific to aligned account to create value through Six Sigma, LEAN Techniques, Analytics and smart automation
Manage metric and should be able to do RCA on deviations
Should be well versed in FMEA / 7 QC Tools / Auditing procedures
To identify and support improvement projects across aligned accounts
Help improvement project leads in framing idea statement, estimate value and support till closure of the improvement projects across aligned to accounts
Coordinate with various departments of client and Wipro on implementation of action ideas coming from offshore improvement project leads and take it to closure
Responsible for accurate data report outs on improvement projects status across onshore and offshore
Should be able to support operations on FMEA, RCA and audits
Should be able to conduct audits basis CMS – Common Minimum Standards and ISO 9001
Any Graduate / Post Graduate.
Six Sigma Blackbelt certified
>=2 Years experience in quality or >=7 years in Banking, Financial Services, Insurance or relevant domain experience
Should have served at a leadership role (B2 – Equivalent as per Wipro) or above in respective domain
Good communication skills.
Should have worked on Six Sigma and LEAN Projects to closure
Good analytical skills with logical reasoning ability
Should have ability to identify root causes on issues related to domain
Working knowledge in Minitab / MS Office