DESCRIPTION

Job summary
Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce with a strong work ethic? If yes, this opportunity will appeal to you. We are looking for an eager learner, and team player as an Account Manager for GlowRoad (a unit of Amazon).

About GlowRoad:

“GlowRoad is a social commerce platform that allows sellers to sell their products to end customers via resellers in over 20,000 pin codes across 2,000 locations. Resellers, who are often housewives, temporary workers, or students, help the company target Tier II and III markets. GlowRoad has been recently acquired by Amazon. We target to grow 50x in next 3 years. This is an unique opportunity to build for Bharat and be part of the rocketship.”

Key job responsibilities
• Understand products and services offered by GlowRoad services and be able to articulate its functions and benefits to external audiences
• Track performance of existing key sellers using appropriate metrics to manage performance
• Acquire sellers with valuable selection and establish long-term partnerships
• Liaison with cross-functional team (with marketing, creative, finance, catalog, logistics, product management) toward common goal for the program
• Achieve seller launch, selection and seller success targets
• Flag possible escalation, dive deep to recommend and implement corrective actions
• Define and identify potential sellers and industry verticals we target for various services using industry knowledge
• Own and manage integration of portfolio of sellers and help them become self-reliant through basic training
• Act like an owner and ultimately focused on delivering results with high standards

BASIC QUALIFICATIONS

• Bachelor’s degree required, MBA from Tier 1&2 College, graduate from NIFT is preferred
• 3-6 years of experience in account or category management

PREFERRED QUALIFICATIONS

• Experience in an analytical, results-oriented environment with seller interaction
• Prior experience handling fashion, home, kitchen, accessories categories
• Demonstrated active listening skills, highly consultative and solutions-oriented
• Experience with e-commerce, social commerce or retail would be an advantage
• Proven ability to manage the business “by the numbers”. Must be metrics-driven
• Excellent written and verbal communication and presentation skills and the ability to express thoughts logically and succinctly
• Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
• Knowledge of advanced excel is must