In today’s business environment, growth isn’t just about building value-it’s fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that’s anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at www.accenture.com
What would you do?
You will be aligned with our Business Process Delivery and help us supervise the day-to-day operational and administrative activities, ensuring all processes are followed/executed and deadlines are met.
You will be a part of Domestic Language team which has a strong knowledge of cultural context in the transactions handling and is proficient in English and Hindi. Being fluent in reading and writing in a regional language would be an added benefit (Hindi, Tamil, Bengali or Urdu).
The Telugu language team focuses on reviewing photos, videos and text-based content in Telugu, make judgments as to whether the reviewed content complies with the client’s terms of services. The content may cover nudity, hate speech, bullying, self-harm, gore and harassment. The team is responsible for ensuring every piece of content in violation of the client’s terms of services is accurately identified and flagged for action in a timely manner.
What are we looking for?
We are looking for individuals who have the following skillset:
Content Moderation
Adaptable and flexible
Ability to perform under pressure
Agility for quick learning
Ability to work well in a team
Ability to meet deadlines
Roles and Responsibilities
In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
Your primary interaction is within your team and your direct supervisor
You will be given detailed instructions on all tasks that need to be carried out, and the decisions that you make will impact your work
You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
You will be working closely with project members to effectively deliver on the requirements
You will be an individual contributor as a part of a team with a predetermined focused scope of work.
Please note this role may require you to work in rotational shifts.