Genpact Hiring Process Developer – Collections-BFS008483 – India-Gurugram

Genpact

  • Full Time

Job Title : Process Developer – Collections-BFS008483

Location : India-Gurugram

Process Developer – Collections-BFS008483

Process Developer – Collections
Function: Operations

Gurgaon, India

 

 

With a startup spirit and
80,000+ curious and courageous minds, we have the expertise to go deep with the
world’s biggest brands—and we have fun doing it. Now, we’re calling all you
rule-breakers and risk-takers who see the world differently, and are bold enough
to reinvent it. Come, transform with us.

 

Inviting applications for
the role of PD, Collections

 

Responsibilities

·        
Collect the delinquent amount from the
customer over the phone or take promises from them on making the payment

·        
Make collection calls to the customers,
emailing/faxing invoices or getting hard copies mailed out to customers as per
their requests also Reconcile orders to match customer books, including
validating credits or debits and sending them to customer for collection or
refund and Follow up on customer/internal disputes, customer questions and
working between departments to get a resolution

·        
Inbound & outbound calling

·        
Provide payment plans basis customer
requirement

 

Qualifications
Minimum qualifications

·        
Graduate
(in any stream)

·        
Relevant
experience

·        
Strong
Communication Skills (verbal and written)

 

Preferred qualifications

·        
Good
customer handling skills

·        
High
Energy level

 

Genpact is an Equal Opportunity Employer and considers applicants for all
positions without regard to race, color, religion or belief, sex, age, national
origin, citizenship status, marital status, military/veteran status, genetic
information, sexual orientation, gender identity, physical or mental disability
or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values
diversity and inclusion, respect and integrity, customer focus, and innovation. For more information,
visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

 Job Process DeveloperPrimary Location India-GurugramEducation Level Associate’s Degree/College DiplomaJob Posting Sep 3, 2019, 2:00:07 PMUnposting Date OngoingMaster Skills List OperationsJob Category Full Time

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