DESCRIPTION

Job summary
As the earth’s most customer-centric company, Amazon obsesses at improving customer experience on a daily basis. We are looking for a motivated full-time Support Specialist to join our Global Business Services Capability team in Bangalore, India. This role is ideal for a candidate looking for an experience with an exciting, dynamic company. The candidates should be willing to do work in shifts. Candidates will be provided night shift allowance as per company policy.
Key responsibilities:
§ Performing a wide range of data collection, categorization, validation, survey creation, and data processing related tasks.
§ Recording and cleaning up Excel data as per detailed instructions by her/his manager.
§ Providing feedback to the team about potential modifications/improvements to the process.
§ Monitoring of operation parameters to
guarantee expected level of performance for end users.
§ Managing team engagement activities.

BASIC QUALIFICATIONS

Bachelor degree – B.MS / B.Sc / B.Com/ B. Tech
Min Experience- 0-3 years

PREFERRED QUALIFICATIONS

Excellent English proficiency
Strong analytical skills including basic proficiency in Microsoft Excel Previous work experience, specially handling data recording and business analysis
Willingness to learn and improve the overall customer experience VBA/Macro/SQL proficiency
Self-starter Motivated and extremely organized
Interest on online gaming