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SSO – PingFederate         
 

Job Summary

The Security Analyst/ Security Senior Analyst role will be primarily responsible for the daily operations of monitoring and review of PingFederate on-boarding of applications and underlying infrastructure. This role will be responsible for working with end users, vendors, security leads as well as the other support teams to ensure successful operations of the infrastructure. 

Key Responsibilities

Incident/Service Request intake and assignment to other teams if required.
Incident analysis
Incident triaging
Respond, troubleshoot, and implement resolutions for common issues.
Respond to system outages.
Maintain Incident remediation and prevention documentation.
Interact with technical personnel and other teams as required. 
Initiate escalation procedure to resolve incidents.
Produce service level reports.
Monitor directory infrastructure for potential issues.
Monitor backup.
Coordinate or participate in individual or team projects.
Write technical articles for internal knowledge base.
Provide performance metrics as necessary.
Adhere to stated SLA’s and ensuring high standards for quality regarding project documentation/activities.
Deploy changes as per the instructions.
Application validation after changes

Qualifications

Education

Bachelor or college degree in related field or equivalent work experience

Work Experience

2-5-year experience

Skills Expertise:

Candidate must have 4+ years of experience in Identity & Access Management implementation with at least 2 years of subject matter expertise in Ping Identity SSO, MFA & Access Management Space
Hands On experience (at least 2 years) in Ping Identity SSO, MFA & Access Management space with implementation of SSO, MFA & Access Management using Ping Identity.
Must have performed installation, setup & configuration of Ping Identity components and setup of connectors/application on-boarding
Implemented integration with multiple authoritative sources like PeopleSoft, SAP, etc.
Modification to end-user/administrative web interface and UI branding customization
Change Management & Release Management experience and liaising with product vendor; escalation to product vendor and coordination as needed
Implementation experience in service-oriented architecture (SOA)
Performance tuning of Ping Identity components
Requirements gathering and design of Ping Identity solution
Coordination with stakeholders during requirement gathering, design, UAT and Production rollout phases
Detailed planning, monitoring and execution of plans.
Change control and offshore status reporting
Good understanding and hands-on on java-based technologies

Certification:

ITIL or equivalent (Good to have)
CIAM/Azure/AWS (Good to have)

Work Requirements:

Willingness to travel as required.
Willingness to be on call support.
Willingness to work in shifts.

Ping Federate / MFA – Senior (L3)

Role:                Technology Lead
Career Level:            Senior

Job Summary

The Security Analyst/ Security Senior Analyst role will be primarily responsible for the daily operations of monitoring and review of the Access Management application and underlying infrastructure. This role will be responsible for working with end users, vendors, security leads as well as the other support teams to ensure successful operations of the infrastructure. 

Key Responsibilities

Incident/Service Request intake and assignment to other teams if required.
Incident analysis 
Incident triaging
Change Impact analysis.
Respond, troubleshoot and implement resolutions for common issues.
Respond to system outages.
Maintain Incident remediation and prevention documentation.
Interact with technical personnel and other teams as required. 
Initiate escalation procedure to resolve incidents.
Produce service level reports. 
Monitor directory infrastructure for potential issues.
Monitor backup.
Coordinate or participate in individual or team projects.
Write technical articles for internal knowledge base.
Provide performance metrics as necessary.
Adhere to stated SLA’s and ensuring high standards for quality regarding project documentation/activities.
Deploy changes as per the instructions.
Application validation after changes

Qualifications

Education

Bachelor or college degree in related field or equivalent work experience
Work Experience
5-10-year experience

Skills Expertise:

Basic problem diagnosis, troubleshoot and remediation. 
Must have at least 5 years of relevant experience working on Ping Federate.
Have experience in installation, implementation, configuration, deployment & troubleshooting on SSO product -Ping Federate, PingOne, Ping Access and MFA products – PingID, RSA, Azure MFA etc.
Knowledge of federation protocols – SAML, Oauth & OpenID.
Should have at least 5 years of experience on Access Management product (any product Cloud/On-Premises products such as Ping Federate – SSO, MFA Products – PingID, Azure MFA, RSA etc)
Ability to work on a variety of common technical aspects on Access Management Solution like Version/Patch upgrades, IDP configuration Authentication Policies – Policies, Selectors, Policy Selectors& Sessions; Identity Profiles; Protocol Endpoints; Oauth Server – Scope Management, Client Registration Policies; Grant Mapping – IDP Adapter Mapping, Authentication Policy Contract Mapping, Resource Owner Credentials Mapping; Token Mapping – Access Token Management, Access Token Mapping, OpenID Connect Policy Management and application onboarding.
Experience in managing Certificate & Key Management.
Experience on design and development of monitoring scripts, and OGNL expression 
Hands on experience on monitoring tools like Splunk, HP SiteScope, Uptime Robot etc.
Experience in pre-activity and post-activity validation.
Good verbal & written communication, technical document writing
Awareness of global security standards such as PCI, SOX, HIPAA 
Good knowledge of Operating System Internals on Windows/Linux/Unix
Understands concepts of Authentication, Authorization, Provisioning, Identity and Access Management.
Good knowledge of basic security concepts.
Experience of using monitoring tools.
Knowledge of Service Management / ITIL.
Prior experience working in remote teams on global scale.

Certification:

ITIL or equivalent (Good to have)
CIAM/Azure/AWS (Good to have)

Work Requirements:

Willingness to travel as required.
Willingness to be on call support.
Willingness to work in shifts.

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