CRM Senior Functional – 1503414 – Noida

Ernst & Young

  • Full Time

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

 

 

 

 
MSD CRM Senior
Job purpose:
A D365 CRM Technical Architect with deep hands-on knowledge of D365 CRM Configuration, customization within multiple CRM modules (Sales, Service and Marketing) and integration.
 

Your client responsibilities:

Work on CRM engagements to design the next generation digital architecture
Be involved in analyse and design phases of a project 
Responsible for collaboration with client teams to understand the business requirements and translate it to solutions.
Execute & participate in application design sessions and make solution recommendations
Deep understanding of Integration & Data Migration methods/tools within D365 CRM
Deep knowledge of configuring and customizing CRM application
Develop CRM Application using .NetPlugins/ASP.Net extensions
Ensuring that design is in line with the business requirements
Work cooperatively in a team environment 
Remain flexible on changing workloads

 

Your people responsibilities:

Building a quality culture
Foster teamwork and lead by example
Training and mentoring of project resources
Participating in the organization-wide people initiatives

 

Key skills:

Minimum 3-7 years of CRM Configuration & Customization experience is must.
Must have done hands-on development – writing plugins
Must have done worked on large transformation programs in onshore offshore delivery model
Must have worked on client facing engagements
Must have done at least one end to end implementation with integration
Design and coding experience in skills viz. (Visual Studio, C# and IIS-Dynamics CRM) 
Experience in agile delivery and deployment , continuous integration and build processes
Familiar with relational database concepts and SQL 
Strong analytical and problem solving skills; ability to work creatively in problem solving environment 
Excellent written and verbal communication skills
BE/B.Tech./MCA/MBA with a sound industry experience

 

Preferred skills:

CRM Configuration & Customization(Plugins etc)
D365 CRM Certified

 
 

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