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Job Description:

We are seeking a dedicated and proactive PKI Operations Support Consultants to join our team. The ideal candidate will have experience in managing and supporting Public Key Infrastructure (PKI) environments, with a preference for those familiar with Venafi, Entrust, Keyfactor, and PKI Spotlight technologies. This role requires a commitment to operational excellence and the ability to work in a fast-paced environment.

Primary Working hours: Eastern Time Zone (US Hours)

Work Schedule: 24×5 with weekend on-call as required for P1 and P2 issues.

Key Responsibilities:

Provide 24×5 operational support for PKI infrastructure, with the flexibility to be on-call during weekends as needed.
Monitor and manage PKI systems to ensure reliability, availability, and performance standards are met.
Handle certificate issuance, renewal, revocation, and troubleshooting in a timely and efficient manner.
Work with Venafi, Keyfactor, and PKI Spotlight tools to manage certificates and keys across the organization.
Collaborate with cross-functional teams to address and resolve PKI-related issues.
Implement and follow best practices for PKI security and operations.
Be proactive in identifying potential problems and taking pre-emptive action to prevent them.
Maintain detailed documentation of PKI procedures and configurations.
Provide guidance and support to other team members and stakeholders regarding PKI processes and policies.

Preferred Qualifications:

2-5 years of experience in PKI operations or a related field.
Experience with PKI management tools such as Venafi, Keyfactor, and PKI Spotlight is must.
Strong understanding of cryptographic principles and PKI concepts, CLM.
Experience or familiarity in Key Management System like Azure Keyvault / AWS KMS or HSMs is a plus
Ability to work independently and handle tasks individually with minimal supervision.
Excellent problem-solving skills and the capacity to work under pressure.
Strong communication and interpersonal skills.
A commitment to continuous learning and improvement in the field of PKI and cybersecurity.

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