At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

 
SaT-Operations-Senior (Executive Assistant)

We are looking for an Executive Assistant (“EA”) to support senior stakeholders. At EY, EAs are an essential part of the team and are expected to grow throughout their careers, building and improving their skills to match the evolving need of EY. Taking full responsibility for maintain stakeholder’s demanding schedules our EAs are expected to act with initiative and pro-activeness and handle confidential information with utmost discretion. The goal is to leverage stakeholder’s time and to enable him/her for other value-added functional activities. This position is also expected to work as a team with other EAs. We expect the responsibilities of this role to be relatively fluid in order to meet the needs of our growing and changing team.

Your key responsibilities

Calendar Management: We expect the EA to actively manage the calendar matters for their assigned stakeholders with an overall understanding of business priorities to offer alternatives, trade-offs and consideration of the most efficient use of the stakeholder’s time.
Scheduling Meetings: With minimum instruction, proactively follows up on emails when copied, and determine the most appropriate next steps related to scheduling more complex meetings, either in person, calls or via VC solutions, that require participation from multiple stakeholders who often sit in multiple geographic locations.
Travel Management: The EA will organize travel arrangements for all trips; anticipating and coordinating point to point travel and logistics needs, including but not limited to Tickets, hotel, transportation, passport and Visa processing.
Expense Management: Filing of expenses in time related to travel or any other official expense made by the stakeholder
Event Management: We expect the EA to support in organizing internal events
Visitor Management: We expect EA to support senior leadership visits in office. It includes but not limited to logistics, agenda. Taking full responsibility of managing visit with end-to-end coordination.
Ops Support: EA will be handing some additional operations responsibilities which will be assigned time to time.

YOU’RE GOOD AT

Success in this role requires an ability to manage day to day operations at a high level of accuracy and timelines, combined with an ability to step back in order to identify what we might do to perform (as individuals and a team) even better. Key qualities include:
Curiosity- a growth mindset, interest in understanding the big picture; always looking for ways to take our service to next level
Insight- a thoughtful approach to problem solving and analysis, an ability to look beyond the obvious, anticipate what your team/audience needs, and to sense-check your work; willing to take ownership and risk in order to get a great answer
Teaming- an ability to build and foster relationships across different parts of an organization, a brand that compels people to engage; proactively seeks opportunities to help others, will go above and beyond in order to get the job done
Execution- demonstrated excellence in administrative support (calendaring, travel, expenses) in a complex customer setting; organized and sweats the small stuff; an ability to toggle quickly between tasks/priorities while maintaining high levels of accuracy and timelines
Organized- excellence in time and project management, has clear systems and composure to deal with multiple tasks at once and ensures everything gets done in a timely manner
Flexible- must be able to perform successfully in a fast-paced environment; doesn’t get frustrated by priorities changing; open to feedback

Ideally, you’ll also have

Strong time management and organizational skills
Ability to participate and work effectively as part of a team as well delivers strongly as an individual contributor.
Strong written and verbal communication skills.
Ability to prioritize, drive and adapt to change quickly in a fast-paced environment.
Experience and Qualifications
Bachelor’s degree, strongly preferred
Minimum 4-5 years of experience in a fast-paced environment, supporting senior executives
Strong command of Microsoft office especially Outlook, Excel and PowerPoint

What working at EY offers

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

EY is committed to being inclusive in all dimensions of diversity to ensure every employee is able to be and bring their authentic self to work, every day.

EY | Building a better working world 

 
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