At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

 
The opportunity

The position is for a team within EY Global Delivery Services (GDS). The candidate will be supporting the team and will be working with the social media marketing teams to support social media across named EY handles and platforms. This will be end-to-end social media support encompassing all elements of modern-day social media management at a global organization.
The position is for a Social Media Coordinator role. The Social Media Coordinator candidate will be responsible for managing the brand’s social media channels and communities, engaging users, and ensuring growth across these channels. The candidate will need to actively engage with the business, and other teams to efficiently and timely manage these channels. The candidate will also need to share the content on the channels using the social media tool.
The candidate will be required to work very closely with marketers, designers, editors, and other approvers to publish relevant, insightful content.

Your key responsibilities

Work on daily monitoring and engagement of the EY accounts
Moderate and respond to community activities
Support with postings on EY accounts
Efficiently manage EY leaders’ social media profiles.
Publish shareable social media content through newsletters and reports for amplification
Copywriting to support various stakeholders.
Define engagement strategies to grow communities on various social media channels
Reporting data for social media
Basic social media listening
Advice stakeholders on social media management to align with EY guidelines.
Be updated with the competitor’s social media channels and content flow
Connect with the brand and other teams as part of the process
Understand, support, implement, and adhere to the quality standards and procedures established by EY, including verbal and branding guidelines
Be proactive in foreseeing potential challenges and proposing solutions

Skills and attributes for success

Outstanding written and oral communication, a generous aptitude to learn the organization’s pattern of communication and our client’s motivation
Ability to build strong relationships with multiple stakeholders across all levels and backgrounds
Strong organizational skills and experience working on multiple projects simultaneously
Up-to-date understanding of content trends of all the major social media networks (Facebook, Twitter, LinkedIn, Instagram, YouTube)
Experience with Social Media Management Systems and employee advocacy tools (e.g., Sprinklr, Hootsuite, Haiilo, Brandwatch, etc.)
Adept with ORM skills and experience in engaging with users on social media
Service-oriented, reliable, and accurate way of working
Distribute engaging content through blogs, LinkedIn, Twitter, Instagram, and other channels

To qualify for the role, you must have

Experience in key topics emerging in the consultancy and digital landscape
Knowledge and expertise in digital marketing

Ideally, you’ll also have

A bachelor’s degree
5-6 years of experience in social media management
Ability to hit the ground running and pick up new projects and processes quickly
Experience working successfully within a complex matrix-structured organization is essential
Experience in coordination & stakeholder management
Knowledge and experience in influencer marketing
Good communication skills
B2B marketing, with experience in professional services or similar industries
Marketing measurement and analytics knowledge

Technologies and Tools

Experience with Social Media Management Systems (e.g., Sprinklr, Hootsuite, Brandwatch, etc.)
MS Office — Word, PowerPoint, Excel
Tracking social media insights through dashboards like Sprinklr, Facebook insights, Twitter insights, Adobe Experience Manager, etc

What we look for 

Proven passion and extensive knowledge of social media
Ability to think critically, analyze information, and make actionable recommendations
Demonstrated skill in multi-tasking in a fast-paced, changing environment
Understand, support, implement, and adhere to the quality standards and procedures established by EY, including verbal and branding guidelines
Working in international and diverse, cross-cultural environments
Experience working from remote locations, multiple teams

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies, and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career.
Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We’ll give you the insights, coaching, and confidence to be the leader the world needs.
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.