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Job Summary:

The Senior Associate will be required to work in a team environment in delivering the administrative and project needs of the GDS ES organisation by being a part of the GDS ES  RMS.
Essential Functions of the Job:
Develop & Participate in implementation of RMS strategy to achieve Next Wave priorities
Lead transformation projects across sub-service functions
Support RMS SSF leaders on variety of short run & long run strategic / operational initiatives
Development of tools / system / processes to establish and deliver a seamless operations experience
Provide key insights on market trends to RMS leadership
Support RMS location leaders on activities like BCP, Annual events, real estate, Townhall etc
Develop & execute strategies focused on real estate, AR recovery, Time charging, Compliance requirements etc
Supporting RMS location leaders on activities such as FTE Reforecasting/Capacity Planning and financial reporting/Demand Forecasting/Budgets/Expense and Revenue Planning, Engagement Schedules, Commitment hours across all locations, True Ups/True downs/Accruals/Threshold agreements
Liaison with support functions like IT, Transport, Facilities, BCP, Finance. L&D etc
Coordinate with finance & procurement teams for activities related to invoicing, Account Receivables and Procurement
Responsible to monitor Code block, Dept Id, Reporting segment, billing model, department description with Employee Central report and to perform FTE vs Revenue Analysis
Drive mandatory compliance learnings, confirmations & , new hire onboarding process across all RMS location
Expertise in creating and managing dashboards and story boards using MS Office (MS powerpoint, MS Excel, MS Word)
Collabrate with various teams (service delivery and support teams) to provide support in driving buisness goals
Constantly monitor and report progress on mutlitple ES wide initiatives to stakeholders
Support in creating and implementing Strategic Initatives
Project Co-ordination responsibilites

Knowledge and Skills Requirements: 

The role requires someone who can manage several concurrent MIS reporting activities, with strong multi-tasking, prioritization, organizational and time management skills.

Technical, Administration and organization

Proficiency in MS Excel, Macro, PowerPoint, Power BI and SharePoint (Incl. Power Apps) will be an added advantage
Innovative thinking, Analytical / solution-oriented approach and inclination towards use of technology to simplify processes is a must
Proven track record of delivering Exceptional Client Service (ECS) and expertise in project management
Cooperate with different departments to improve business operations
Able to prioritize effectively, drive and adapt to change quickly in a fast-paced environment
Plans and organizes own work and keeps others informed of status and activities
Ability to identify and flag potential risks to senior leadership. Work towards building and implementing mitigation plans

Interpersonal skills

Excellent Analytical and presentation skills
Excellent written and oral communication skills
Must be able to work with / influence wherever required people at all levels in the organization
Good in Business acumen
Proactive qualities with the willingness to learn
Team player with good networking skills

Flexibility

Respond well to deadlines and work outside of normal hours (when required)
Comfortable working on several activities concurrently
Able to work in a rapidly changing environment and prioritize accordingly

Key attributes

Proficiency preparing and reviewing MIS related dashboards and reports
Proven track record of effectively interacting with senior management
Should be a self-starter and has ability to take decisions independently
Manages tasks and activities in a timely manner and is responsible for specific outcomes

Job Requirements:

Education:

MBA (Preferabally Finance specialization)

Experience:

5-6 years of experience in Business operations, administrative role and have worked in a professional business environment

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