Role Purpose
The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information
Must Have
Data Engineer with 2-4 years of experience in handling compliance data .
Candidate should have prior ServiceNow knowledge of GRC and TPRM processes.
The candidate should have expertise with tableau integrations as well.
Analyzing the requirement and development of that requirements by using the best practices suggested by the ServiceNow.
Debugging the issues as and when needed.
Monitoring the vulnerabilities to check the fetched data from integration.
Implementation of workflows and flow designers.
Creating the scheduled jobs, creation of client and server-side scripts as per the requirements.
Analysis, documentation and management of customer requirements according to standardized methods.
Coordination of project activities between clients and project teams.
Stakeholder Interaction
Stakeholder Type Stakeholder Identification Purpose of Interaction
Internal Technical Lead/ Project Lead Regular reporting & updates
Security Intelligence (Practice) Coordination for security reasons
External
Customer
To coordinate for all security breaches & resolutions
Display
Lists the competencies required to perform this role effectively:
Functional Competencies/ Skill
Leveraging Technology – Knowledge of current and upcoming technology (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization – Expert
Process Excellence – Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk ? Intermediate
Functional/Technical – Knowledge of Network Security devices, firewalls, end points, SIEM, application security, IPS/IDS, VA / PT skills – N/A
Competency Levels
Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
Expert Applies the competency in all situations and is serves as a guide to others as well.
Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization.
Behavioral Competencies
Effective Communication
Collaborative Working
Execution Excellence
Problem Solving & Analytical Skills
Deliver
No. Performance Parameter Measure
1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience
2. Process Adherence Adherence to SLA?s (95%), response time and resolution time TAT
ServiceNow – GRC