Role Purpose
The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters
Do
Instrumental in understanding the test requirements and test case design of the product
Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements
Implementation of Wipro’s way of testing using Model based testing and achieving efficient way of test generation
Ensuring the test cases are peer reviewed and achieving less rework
Work with development team to identify and capture test cases, ensure version
Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing)
Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc
To design and execute the automation framework and reporting
Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases
Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns
Detect bug issues and prepare file defect reports and report test progress
No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA’s and norms
Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders
Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders
Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution
Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
On time deliveries – WSRs, Test execution report and relevant dashboard updates in Test management repository
Updates of accurate efforts in eCube, TMS and other project related trackers
Timely Response to customer requests and no instances of complaints either internally or externally
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose of Interaction
Internal
Lead Test Engineer and Project Manager
Regular reporting & updates
Software Developers
For work coordination and support in providing testing solutions
External
Clients
Provide apt solutions and support as per the requirement
Display
Lists the competencies required to perform this role effectively:
Functional Competencies/ Skill
Leveraging Technology – Knowledge of current and upcoming technology (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization – Competent
Process Excellence – Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk – Expert
Technical knowledge – knowledge of various testing tools, automation tools, customization and its implementation at the client site – Expert
Competency Levels
Foundation
Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
Competent
Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
Expert
Applies the competency in all situations and is serves as a guide to others as well.
Master
Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.
Behavioral Competencies
Formulation & Prioritization
Client centricity
Execution Excellence
Passion for Results
Confidence
Deliver
No.
Performance Parameter
Measure
1.
Understanding the test requirements and test case design of the product
Ensure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros
2.
Execute test cases and reporting
Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score
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