About Wipro :
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs.
We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.
We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
A PROUD HISTORY OF OVER 75 YEARS
FY22 REVENUE 10.4 BN USD
WE’RE PRESENT IN 66 COUNTRIES
OVER 1,400 ACTIVE GLOBAL CLIENTS
Role Purpose
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters
Do
Instrumental in understanding the requirements and design of the product/ software
Develop software solutions by studying information needs, studying systems flow, data usage and work processes
Investigating problem areas followed by the software development life cycle
Facilitate root cause analysis of the system issues and problem statement
Identify ideas to improve system performance and impact availability
Analyze client requirements and convert requirements to feasible design
Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements
Conferring with project managers to obtain information on software capabilities
Perform coding and ensure optimal software/ module development
Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software
Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases
Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
Analyzing information to recommend and plan the installation of new systems or modifications of an existing system
Ensuring that code is error free or has no bugs and test failure
Preparing reports on programming project specifications, activities and status
Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns
Compile timely, comprehensive and accurate documentation and reports as requested
Coordinating with the team on daily project status and progress and documenting it
Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders
Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution
Capturing all the requirements and clarifications from the client for better quality work
Taking feedback on the regular basis to ensure smooth and on time delivery
Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements
Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
Timely Response to customer requests and no instances of complaints either internally or externally
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose of Interaction
Internal
Lead Software Developer and Project Manager
Regular reporting & updates
Software Developers
For work coordination and support in providing testing solutions
External
Clients
Provide apt solutions and support as per the requirement
Display
Lists the competencies required to perform this role effectively:
Functional Competencies/ Skill
Leveraging Technology – Knowledge of current and upcoming technology along with expertise in programming (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization – Competent
Process Excellence – Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk – Expert
Technical knowledge – knowledge of various programming languages, tools, quality management standards and processes – Expert
Competency Levels
Foundation
Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
Competent
Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
Expert
Applies the competency in all situations and is serves as a guide to others as well.
Master
Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.
Behavioral Competencies
Formulation & Prioritization
Innovation
Managing Complexity
Execution Excellence
Passion for Results
Deliver
No.
Performance Parameter
Measure
1.
Continuous Integration, Deployment & Monitoring of Software
100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan
2.
Quality & CSAT
On-Time Delivery, Manage software, Troubleshoot queries
Customer experience, completion of assigned certifications for skill upgradation
3.
MIS & Reporting
100% on time MIS & report generation
Expected annual pay for this role ranges from $100000 to $127000. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person’s race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.
Application Assurance