We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include:
Manage the product implementation of existing clients adding new business or modifying current business
Responsible for client outreach to ?kick off? the product implementation/migration process
Present project plan to client on product modules to be implemented per signed contract
Set client expectations and define scope of product migration activities
Responsible to educate client on best practices and guide them through the product migration phase
Manage all communication with the client including conducting meetings and conference calls
Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager
Facilitates training needs, schedules client training and reports on training completed
Ability to manage multiple projects concurrently with aggressive timeframes
Complete projects within set timelines while mitigating risks that could cause the project to delay.
Manage detailed work plans, schedules and client status reports.
Responsible for tracking and managing client product migration deliverables
Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration
Ensure successful hand-off to client services group for on-going support post product migration
Collaborate with internal departments to resolve client questions and issues during product migration
Responsible for keeping the project on track and in scope, anticipating and assessing project issues
Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal
Salesforce Platform Development