Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs.
We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.
We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
A PROUD HISTORY OF OVER 75 YEARS
FY22 REVENUE 10.4 BN USD
WE’RE PRESENT IN 66 COUNTRIES
OVER 1,400 ACTIVE GLOBAL CLIENTS
Role Mandate:
Elicitation and high-quality requirements analysis for each build to meet or exceed conformance to operational efficiency standards.
Ensure that changes proposed do no cause loss of revenue or negative customer impact.
Role accountabilities:
Planning & Development
Processing intake funnel items and support prioritization of request by providing clearly documenting Value statement (ROI, Regulatory, Security, Shaw Brand reputation, CX impact, Front Line impact, Prevent Loss of revenue)
Identify requirements and document deliverables (creating stories/JIRA Cards, BRDs, FRDs, Process Documentation/Maps) for initiatives.
Define acceptance criteria and review with stakeholders
Maintain a functional understanding of design and requirements
Support Business with shifting priorities due to competitive business landscape and participating in defining MVP
Participate in the development of Domain Road map and Solution evaluation for deliverables
Cross-domain contracts and user stories sign-offs
Review the test evidence artifacts
Domain Knowledge
Acquire knowledge in the business domain to ensure deliverables meet the business requirements and do not introduce new anomalies
Understand high-level business processes and priorities to support domain vendor partner deliver the high-quality work
Identify/Create/Modify any new, or adjust the current domain processes as required
Using domain knowledge, Leadership skills, critical thinking, and problem-solving skills to negotiate creative solutions that follow the 80/20 rule (80% of value to come from 20% of the work)
Communication
Build and Maintain relationships with cross-domain (including Release teams) and business groups to ensure each party’s requests/requirements are met and processes documented to ensure timely and proactive communication
Flag business issues/risks based on design and documentation of any deliverables/initiatives (with the assistance of Tech Leads/Architects)
Communicate expectations
People
Balanced, professional (respectful), focused.
Lead by example and promote Shaw values
Financial & Operational Metrics:
Requirement Quality
Process Engineering
Fulfillment of request
Domain satisfaction (feedback)
Documentation Quality
Deadlines / Deliverables met
Key Organizational Interface Points & Shared Responsibilities:
Collaborate with other BAs, tech leads, QA, and developers on documenting new/existing processes, requirements, issue identification, and resolution
Communicate changes/impacts to other teams
Understand BMA portfolio and how changes impact domain and BMA
Collaborate with teams on projects prioritized by the BMA portfolio
Work with other BAs, team leads, tech leads, QA, and developers to prioritize application changes
Sprint/Release planning
” Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicates including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity. ”
OBRM – Billing and Revenue