Role Purpose
Senior Consultants are able to leverage their experience to deliver discrete projects with minimal supervision. They demonstrate clear understanding of the client’s business issues, detailing and tailoring consulting solutions to generate maximum value through idea generation and engagement experience. The Senior Consultant must achieve high personal billability.
Do
Consulting Execution
An ambassador for the Wipro tenets and values, secures great feedback from multiple clients
Consulting project Manager or equivalent coordinates teams of consultants, responsible for assuring quality of deliverables
Flexible in approach, ability to coordinate resource with expertise in various areas
Decisive and directive delivery focus with a can do attitude, demonstrates both hard and soft skills
Coaches, mentors and motivates team and client staff, build trust and confidence through focus on quality and delivery
Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills
Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc.,
Business development
Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process
Consistently agrees personal extensions with client
Demonstrates developing network of relationships with clients and provides required intelligence/insights to solve’ clients business problems
Builds relationships with client peers and provides required intelligence/insights to solve clients business problems
Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate
Anchors market research activities in chosen area of work
Consistently plays a major role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits
Thought Leadership
Develops insight into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels
Contributes to team thought leadership
Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study
Contribution to Practice/Wipro
Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,)
Demonstrates contribution to internal initiatives
Suggest ways to improve an engagement through leverage of tools, methods assets, information sources , IP available within the knowledge management platform
Organises the contribution of IP and knowledge assets to the central repository of Wipro and GCG and promotes reuse
Engages with other consulting and delivery teams to enhance collaboration and growth and is part of the Wipro ’Communities’ activities
Proposes new service offerings/capabilities and demonstrates value through innovation and subject matter expertise
Provides on/off site training, demos to existing staff as needed. Develops process assets and other reusable artefacts based on learnings from projects
Routinely connects with SMEs to ensure delivery approach considers downstream requirements
Proactively participates in and suggests ideas for practice development initiatives
Actively shares knowledge and points of view within the team and within relevant communities of interest
Display
Lists the competencies required to perform this role effectively:
Functional Competencies/ Skill
Competency Levels
Foundation
• Execution Excellence
• Passion for Results
Competent
• Business Analysis
• Structured Analytical Thinking
• Solution Building
• Demand Generation
• Client Engagement and Management
• Consulting Tools and Skills
• Client Centricity
• Effective Communication
• Problem Solving and Decision Making
• Change Agility
• Innovation
• Collaboration
Expert
Master
Personal Attributes
Enthusiastic, self motivated, team player professional and an ambassador for Wipro
Reliable strong organisational skills, excellent written and verbal communication/presenting skills
Works without supervision within defined parameters, takes responsibility accountability for deliverables, recognised as proactive and problem solver
Expands responsibility on own initiative and demonstrates adaptability and flexibility
Builds a personal brand and starts to develop a specialization
Develops cross practice proficiencies and demonstrated product/solution delivery expertise
Timely compliance to people management processes such as G&Os, appraisals, WLQ and training plans
Deliver
Strategic Objectives
Parameter Description
Measure
(Select relevant measures/ modify measures after speaking to your Manager)
Deliver growth in consulting revenues
· Support business performance for direct consulting against relevant quarterly/annual targets
· Improve quality of consulting by flawless delivery of transformation engagements
· % of Personal Utilisation Achievement (against target)
· No. of RFI/RFPs responses supported
· No. of transformation engagements delivered
· No. of referenceable clients, testimonials
· Average CSAT, PCSAT across projects
Generate Impact
· Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships
· Number and value of downstream opportunities identified for GCG and larger Wipro
Grow market positioning
· Lead/actively contribute to the development of thought leadership/offerings/assets for the practice to support business growth
· Eminence and thought leadership demonstrated through content, citations and testimonials
· Contributions to white papers/POVs/assets such as Repeatable IP, Frameworks & Methods
· Number of ideas generated and active contribution to the development of new consulting offerings/solutions/assets
Provide consulting leadership to accounts
· Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives
· Support GCG Account Lead/Account team to grow consulting service portfolio
· Number & $ value of consulting deals in the account supported
Grow the consulting talent
· Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies
· Self Development – Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc.
Build the consulting community
· Individual contribution to People Development and Collaboration Effectiveness
· Distinct participation in and demonstration of:
· Collaboration across GCG – through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, consulting community initiatives
· Knowledge Management – Number of Assets owned and contributed to Consulting Central
FINASTRA – Technical