DESCRIPTION
Fascinated about Alexa? Have a passion for cars? Want to help build our Automotive business? Alexa Automotive is looking for an experienced Senior Program Manager with strong track record of driving cross-organization programs in a tech setup. This role is within our Monetization team that is invested in building best in class billing product platform covering commerce experiences, automated invoicing and revenue recognition. This is a high-visibility role which will directly impact economic growth of our business. As part of a rapidly growing team, this role offers plenty of opportunity to learn, have an impact, and grow.
Key job responsibilities
This role functions as a day-to-day liaison between business development, technology, product, tax, accounting, legal and finance organizations to deliver enterprise services that deal with off-the-chart complexity and scale.
Our ideal candidate is collaborative, driven with attention to detail, makes data-driven decisions and can build trust with all stakeholders. As a passionate program leader, you will have direct impact on how our partners are billed reliably, correctly, and on-time, and accelerate growth & expansion of our business. Experience in managing large scale fintech programs is highly desirable.
• Articulate the key pain-points with our current manual processes and define process optimizations we could achieve through automation products.
• Conceptualize programs to scale existing billing operations through automation to keep up with rapidly growing Auto business.
• Work cross-organizationally with members of product, business development, tax, accounting, legal, finance in driving delivery, mitigating risks, eliminating impediments, ensuring compliance and operationalization.
• Establish metrics and design self-serve reports to keep stake-holders informed and excited about billing team’s progress.
A day in the life
This role will drive engagement with globally distributed partners to design and drive programs that help automate billing experience externally as well as our operations internally. As a direct result, this role offers the challenge as well as the opportunity to bring structure and clarity to a fast-moving space. This high visibility role is inherently cross-organizational in nature both internally and externally. You will be a champion of this product internally to senior leadership..
About the team
Alexa Automotive’s vision is to create safe, voice-first and multi-modal experiences to drivers and passengers in vehicles. With Alexa in the vehicle, customers can use their voice to play music, control in-cabin comfort features like AC/heater, control smart home devices, and access tens of thousands of skills built by third-party developers – all while keeping their hands on the wheel and eyes on the road.
BASIC QUALIFICATIONS
– 7+ years of working directly with engineering teams experience
– 5+ years of technical product or program management experience
– 3+ years of software development experience
– 5+ years of technical program management working directly with software engineering teams experience
– Experience managing programs across cross functional teams, building processes and coordinating release schedules
– Experience owning/driving roadmap strategy and definition
PREFERRED QUALIFICATIONS
– 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
– Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
– Experience defining KPI’s/SLA’s used to drive multi-million dollar businesses and reporting to senior leadership