DESCRIPTION
AWS is a fast-growing and strategic division of Amazon.com that is tasked with building out a web services technology platform and working closely with software developers to leverage this technology in their applications. The AWS portfolio consists of low-level web service primitives such as storage, execution, workforce, and message queuing services, and all of these services are built and operated to be highly scalable, reliable, fast, and inexpensive. Startups, software vendors, and systems integrators use these technologies in building out Internet-based applications and businesses, and its the role of the AWS business development team to drive these engagements and help these customers be successful on the AWS platform.
About the Role – Cloud Sales Representative – Cloud Sales Center:
CSC is the Inside Sales arm of AWS that works closely with Partner Success managers, Solution Architects and Marketing to help mid-market customers adopt the cloud. As an Cloud Sales Representative you will have the opportunity to help emerging customers adopt AWS with the help of a diverse Partner ecosystem. The ideal candidate will possess >4 years of inside sales experience and ability to engage with Technology heads and LOB leaders of a mid-market customer and help them drive business benefits from cloud adoption.
Key job responsibilities
1. Own CXO relationships in Emerging Customers
2. Work with the partner ecosystem to build a Co-Sell motion to cover the territory
3. Work with the Partner Success Manager and Solution Architect to build and execute on 1:Many Events.
4. Build the territory sales plan and drive internal Pod reviews to align coverage on the territory
5. Understand Key customer trends, blockers and insights to influence the AWS leadership to act on behalf of customers to make changes to AWS programs and processes.
6. Work with customers to Escalate support and payment delays to internal AWS teams to ensure customer business continuity
7. Speak at 1: Many events to help customers understand the latest AWS updates
8. Be a customer advocate by building cases studies and author customer blogs.
A day in the life
A CSR spends most of his time engaging with customers and working backwards from customer requests and asks. CSR is a phone call away from most customers and balances both account management as well has new workload discussions. CSR is supported by a partner success manager and Solution architect to help co-ordinate with a diverse partner ecosystem. The CSR owns the territory sales plan and works with the PSM and SA to keep the plan updated. The CSR works with the marketing team to conceptualize, organize and execute 1:Many events and often is a speaker at these events.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
4+ years of experience in business acumen combined with technology related account management/field roles
1. Inside Sales Experience in a software company
2. Ability to work with consulting Partners and Independent software vendors to help customers across industries.
3. Demonstrated hunting ability to work independently and autonomously in driving projects to completion, often in an ambiguous environment
4. SaaS/Cloud experience.
PREFERRED QUALIFICATIONS
1. MBA from Tier 1/2 college
2. Certified cloud experience (e.g. AWS Cloud Practitioner)