DESCRIPTION

Have you ever thought about what it takes to detect and prevent fraud and abusive purchases among hundreds of millions of e-Commerce transactions across the globe? Selling Partner Services (SPS) ensures Amazon’s Customers are able to transact in the safest way possible. In order to ensure this safety, we utilize Vendors Risk Managers to strengthen our vendor risk management efforts and proactively detect fraud and abuse within our vendor relationships. You will support business lines with fraud & abuse detection and prevention. The team is responsible for developing cutting-edge fraud & abuse detection prototypes to improve accuracy and efficiency.

Key job responsibilities
• Innovating and designing new or improved processes to support the business needs.
• Execute audits, deep dives, and special projects in a timely manner while communicating recommendations and findings to management and other stakeholders
• Maintain a good understanding of best in class risk and control principles, and regulatory expectations – embed governance processes to perform recurring gap analysis against those expectations, and drive remediation where necessary.
• Identify and develop appropriate data sources and elements which contribute to risk-based assessments.
• Experience working in or supporting a fast-paced operations environment.
• Perform operational deep dives on compliance-related processes and systems. Understand business processes, regulations and controls, work with partners to identify root cause of issues.
• Take leading role in drafting and presenting deep-dive documents, including responses to senior executives and Correction of Errors (COE) reports.
• Analyze existing policy and process gaps, and develop solutions to close them.
• Understand and follow Amazon’s policies and procedures on invoice entry and transaction processing
• Coordinate with different process owners to conduct deep dives walkthroughs and quality reviews of evidence to resolve complex problems

BASIC QUALIFICATIONS

• Bachelor’s degree required.
• 3-5 years of Risk/Project Management experience.
• Experience in applying Math/Stat/analytical tools to generate process improvements
• Microsoft Office products (Excel, PowerPoint, Word, Visio, and MS Project) and SQL.
• Demonstrated written communication skills – able to write, clearly and succinctly
• Demonstrated experience working with cross departmental teams with collaboration skills
• Flexible to work on case triaging and escalation handling.

PREFERRED QUALIFICATIONS

– 2+ years of driving process improvements experience
– Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
– Experience building processes, project management, and schedules
– Entrepreneurial spirit, with track record for delivering results in fast-moving and demanding environment.